Business Applications Specialist

OLV Human Services is looking for a dynamic, innovative, and results-driven Business Applications Specialist to support our technology initiatives and optimize our systems to serve our mission!

Job Summary:
The Business Applications Specialist works with Business Application Manager and Subject Matter Experts to ensure we maximize value and productivity from new and developing business tools and systems. Helps in articulating business/operational needs, developing specifications, aligning projects, reviewing vendor offers and ensuring that software development meets needs, is on time, on budget and implemented to full benefit. Reports directly to the Business Applications Manager.
Pay
$29.50 - $33.33/hour, based on applicable years of experience
Benefits & Perks

• Generous Paid Time Off (PTO)
• Health, dental & vision insurance options
• Paid employer sponsored life insurance
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!
• Casual dress code
• Free parking
• Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program (click here to learn more: https://studentaid.gov/manage-loans/forgiveness-cancellation)
• Take advantage of our Dental & Outpatient Mental Health services while working
• Up to $180 annual gym reimbursement
• $$ Employee referral program $$

Essential Job Duties:

• Regularly meet with Subject Matter Experts to build and maintain strong relationships, understand their business needs and help them leverage applications to complete their jobs efficiently.
• Become thoroughly knowledgeable in technical aspects of assigned applications
• Develop training and handbooks of agency used applications. Provide the necessary training and support to end users on functionality within the application.
• Gain expert knowledge and analyze business processes to leverage the business application, increasing efficiencies within the business unit/program.
• Perform regular testing and quality assurance of business applications and modules to ensure they are kept current, updating procedural documentation as needed.
• Provide end user/developer application support and assistance for assigned software
• Troubleshoot, resolve, and document system issues
• Participate in staff training and attend regular meetings
• Any other duty as assigned by your Supervisor.

Skills:

• Understanding of software design and programming principles
• General knowledge of database tools and design (SQL)
• Experience with Microsoft Office and Adobe products
• Time management skills
• Attention to detail
• Able to work independently and collaboratively
• Excellent verbal and written communications skills
• Adapt and learn quickly
• Understanding of business operations

Minimum Experience Required:

• High School Diploma and 4 years of applicable experience OR
• Associate’s degree in Computer Science, or related field, and 2 years of applicable experience

License/Registration/ Certifications Required:

• None

Training Requirements:

• New Hire Orientation

Physical Requirements:

• The ability to bend, stoop, squat, kneel, sit, reach, stand, walk, push, pull, climb flights of stairs, lift/transfer a minimum 15lbs. See, hear, listen, speak clearly, have motor coordination; grip strength, eye-hand coordination and must be able to handle repetitive motion.

Salary : $180 - $600