What are the responsibilities and job description for the Banquet Server position at Olympia Hospitality?
We’re more than just a team - we’re a community dedicated to making a difference every day.
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you!
The Banquet Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their experience so that they will tell others and become a loyal customer.
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job - you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
Responsibilities
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you!
The Banquet Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their experience so that they will tell others and become a loyal customer.
- All applicants at the The Inn on Boltwood are subject to a background check
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job - you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
- Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
- Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
- Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
- Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
- Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
- Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!
Responsibilities
- Assist with the setup of banquet rooms and event spaces, including arranging tables, chairs, linens, place settings, and decorations according to event specifications.
- Ensure that all necessary equipment, utensils, and silverware are clean, polished, and properly arranged, and that audiovisual equipment and lighting are set up and operational.
- Greet guests warmly upon arrival, escort them to their assigned tables, and provide assistance with seating as needed.
- Take food and beverage orders from guests, using suggestive selling techniques to promote additional items or upgrades.
- Serve food and beverages to guests promptly and accurately, following established service standards and presentation guidelines.
- Anticipate guests' needs and preferences and provide personalized service and attention to ensure a memorable and enjoyable dining experience.
- Respond promptly and courteously to guest inquiries, requests, and concerns, and resolve any issues or complaints with empathy and professionalism.
- Clear tables, remove used dishes and utensils, and replenish supplies as needed throughout the event to ensure a clean and orderly dining environment.
- Assist with event breakdown and cleanup tasks, including removing linens, folding chairs, and dismantling decorations.
- Complete post-event cleaning and sanitation procedures to maintain cleanliness and hygiene standards in banquet areas.
- Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.
- Serving and or set up experience preferred; must be of legal age in order to serve alcohol, per state law.