What are the responsibilities and job description for the Student Success Coach - Running Start position at Olympic College?
Description
Student Success Coach Running Start
Salary: $67,725 - $73,751
Classification: Administrative Exempt
Reports to: Assistant Director of Running Start
This position is responsible for making significant contact with high school students and their families for the purpose of outreach and advising and retention strategies. The Success Coach conducts other outreach as appropriate, including virtual or in-person presentations with students and families, communications regarding Running Start in schools and on social media, and support for college and career-related events in school and community settings. This position manages a caseload of high school students using high quality advising and coaching strategies, to guide students through their academic goals at Olympic College. By providing expertise, the Success Coach assists the students in successfully navigating the Olympic College student experience by developing a Completion Plan and the strategies, skills, and self-efficacy that lead to achieving the plan, as well as facilitating a seamless transition to a program faculty advisor for specific advising in the field and/or educational/career path as needed. The Success Coach uses analytics to determine individual student risk and needs, and to support the development of strategies to assist students in setting and succeeding in an educational pathway. The Success Coach plays a pivotal role in promoting student success to ensure each student reaches key benchmarks throughout their academic program and through engagement with and support of their pathway program faculty.
Essential Functions
- Advises prospective and current Running Start students
- Assist students with the quarterly selection of coursework
- Educate students about alternatives, limitations, and possible consequences of academic decisions
- Interpret testing results relevant to placement decisions; determines student readiness for college programs
- Orient new students to Running Start by relaying program expectations, processes, and deadlines
- Monitor satisfactory academic progress of students by reviewing academic standing reports, determine their process toward their educational goal, identify current and emerging needs, and respond to instructor alert reports
- Advise students how to access and navigate online resources, including canvas and ctcLink to increase self-sufficiency
- Assist with presentations and workshops for outreach events, including Information Sessions and New Student Orientation
- Assist with presentations and workshops related to advising and retention activities
- Participate in college and/or community outreach fairs
- Maintain and follow Running Start procedures and coding protocols established by the OSPI, SBCTC, and local policies instituted by the Running Start office
- Maintain records of all student contacts and interactions and document students’ current program intent
- Assist in the development, preparation, and updating of advising and coaching materials
- Maintain up-to-date knowledge about the College’s programs and requirements
- Engage in self-reflection and professional development toward career progression.
- Demonstrate excellent, proactive customer service skills including active listening, interpersonal skills, emotional intelligence, and personal management of stress.
- Display strong organizational and analytical skills.
- Function as a team player and contribute to a positive and effective work environment.
- Demonstrate the ability to work independently, read, understand, and interpret policies and procedures.
- Meet deadlines.
- Other duties as assigned.
Qualifications
Minimum Qualifications
- Bachelor’s degree from an accredited college or university in education, student development, human services, or a related field
- Proficiency in the use of personal computer and MS Office 365 applications
- Experience working with students in an academic setting
- Strong oral, written and interpersonal communication skills
- Demonstrated ability to manage and prioritize multiple tasks and deadlines while being attentive to details
- Demonstrated experience with working effectively with persons from diverse backgrounds, such a racial, ethnic, religious, linguistic, gender, age, sexual orientation, socio-economic, and with diverse physical and learning disabilities
Desirable Qualifications
- Master’s degree from an accredited college or university in education, student development, human services, or a related field
- Higher education advising experience
- Running Start department work experience
- High school counseling experience
- Experience with ctcLink
Successful Applicant will be able to
- Follow campus regulations local, state, and federal laws, regulations and ordinances.
- Demonstrate success working with individuals and groups representing a wide range of diverse cultural, geographic, and socioeconomic backgrounds.
- Communicate effectively orally and in writing.
- Demonstrate proficiency in computer software applications.
- Foster a climate of multi-cultural understanding and appreciation.
- Work effectively as a member of a team or individually.
- Demonstrate an understanding of and commitment to the Olympic College mission, diversity and learning-centered climate.
College-wide requirements
- Professional, courteous and respectful towards others, both internal and external, and responsive to requests.
- Participate in maintain a supportive work environment,
- Treat employees with respect, fairness, and make open communication a priority.
- Display initiative to resolve problems and capitalize on opportunities.
- Promote cost effective use of the organization’s resources.
- Promote understanding and participation in college-wide initiatives.
Additional Information
Please note that we are unable to sponsor visas for this position. Only candidates who are currently authorized to work in the United States will be considered.
This is a full-time exempt position scheduled to work Monday through Friday. The salary for this position is $67,725 - $73,751 annually, which includes a generous benefits package that includes the following.
Medical/vision, dental, long-term disability, life insurance, and accidental dismemberment, Flexible Spending Arrangement, Dependent Care Assistance Program, Wellness Programs, SBRP retirement plan administered by TIAA, Deferred Compensation Program (DRS) retirement savings plan; TIAA supplemental retirement savings plan, 11 paid holidays, leave – vacation/sick/personal holiday, Aflac, auto/home insurance, space available tuition waiver, Employee Assistance Program (EAP), fitness center, reduced rate and priority consideration on-site child care on a space available.
For more information regarding benefits, please visit our website here.
Conditions of Employment
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required WB HB 2327.
- Olympic College seeks candidates for employment who share our commitment to fostering an equitable and inclusive learning environment (read ourEquity Statement). All applicants are required tosubmit a statement of 500 words or less, describing the value of diversity, equity, and inclusion in the higher education environment and their prior, current, and/or potential contribution(s) to fostering diversity, equity, and inclusion as an employee.
How To Apply
To be considered for this position a candidate must apply online through the Olympic College website and submit the following required materials:
- Olympic College Online Application
- Resume
- Cover Letter - in your cover letter describe how your experience sets you apart for this position.
- Unofficial college transcripts. Official transcripts and copies of mandated certifications will be required of the successful candidate.
EEO Statement
Olympic College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Olympic College provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following people have been designated to handle inquiries regarding non-discrimination and accommodation policies:HRticket@olympic.edu. This recruitment announcement does not reflect the entire job description and can be changed or modified without notice.
Salary : $67,725 - $73,751
