Student Success Program Coordinator

STUDENT SUCCESS PROGRAM COORDINATOR

(Port Angeles Campus, Full-Time Classified)

Open Date: March 7, 2025

Close Date: March 19, 2025

Anticipated Start Date: April 16, 2025

Anticipated Monthly Salary Range: $3,477 - $4,527

PENINSULA COLLEGE’S COMMITMENT TO EQUITY

Our collaboratively developed shared definition of equity is that as a College “we aspire to ensure that all students, faculty, and staff have access to resources and support in proportion to their needs and that they feel respected, connected, and can thrive in their goals.” Peninsula College’s equity efforts are led by an Equity Standing Committee with cross-campus representation. The committee appoints equity work groups and develops, assesses, and updates an annual equity plan. That committee’s collective work has identified the need for a position that can lead the College’s work in equitable hiring practices and equity training for all employees and that can act as resource for the College’s equity partners by sharing expertise and leadership.

At Peninsula College, we are committed to ensuring a fair and unbiased hiring process. To support this commitment, we use an application redaction process. This means that certain personal identifying information will be removed from your application before it is reviewed by our hiring committee.

THE POSITION

In a dynamic and inclusive environment, this role will serve as the primary contact for and support a diverse range of student success services. Key areas include: Access Services, Running Start, Advising, Multicultural Inclusion, Career/Transfer Services, Counseling, and Veterans Services. Situated within the Student Services Division, this role champions equity and accessibility in education.

ESSENTIAL FUNCTIONS:

1. Access Services: Facilitate access to resources, coordinate accommodation requests, coordinate all accommodated exams (e.g., scheduling, proctoring, etc.), maintain organized and confidential records, manage and track Access Services data, and promote the use of assistive technology to support diverse learning needs.

2. Running Start: Track student onboarding, enter EVF and other data, manage resources, and support events that foster belonging.

3. Advising: Assist in coordinating advising services that cater to diverse student groups and academic interests. Code student’s advisors in our student information system. Manage advisors’ (and other staffs’) schedules and assist with trouble-shooting scheduling software. Manage and track advising data to assist with staffing, scheduling, and events.

4. Multicultural Inclusion, Career/Transfer Services, and Counseling: Contribute to projects and events that uphold our commitment to a diverse and inclusive campus culture. Schedule counseling appointments with care and confidentiality; manage counselors’ schedules.

5. Veteran Services: Support veteran students through tailored communication and event organization.

6. General Support: Undertake budget management and other administrative tasks for the department, ensuring an inclusive and welcoming environment for all students.

Other Required Competencies and Duties:

· Understanding of how disabilities impact learning and the ability to support a diverse learning community.

· Maintaining organized files and databases.

· Perform complex scheduling including independently prioritizing needs of students and the department

· Proficient in various computer systems and application programs such as Microsoft Office suite, learning management systems, and student information systems.

· Follow general office procedures and use office equipment.

· Demonstrate ability to work effectively in a multicultural environment.

· Work positively and effectively with a diverse population and to communicate clearly with native and non-native English speakers.

· Work independently and in teams while maintaining professionalism and modeling the colleges’ Guiding Principles.

· Maintain professionalism, calmness, and effectiveness in stressful situations.

· Provide clear explanations of complex and technical information orally and in writing.

· Work in a fast-paced office environment with many interruptions.

· Perform duties with high accuracy and speed.

· Maintain confidentiality of student materials, records, and student information.

· Learn new adaptive technologies quickly and be able to show others how to use them.

· Organize and prioritize work (for self and others).

· Generate reports and publications.

· Initiate, monitor, and maintain student success budgets and inform supervisor of status. Manage department P-card and make/reconcile purchases with department P-card.

· Assist in monitoring student progress.

· Guide students to appropriate resources, respecting diverse backgrounds and needs.

· Skillful in both virtual and in-person student interactions.

· Answer questions on student success services regarding program content, policies, and activities; promote student success services across campus or make public presentations about student success services.

· Attend meetings as student success center representative.

· Coordinate student success programming and events on behalf of the department.

· Provide day-to-day direction for work-study or other student workers.

PREFERRED COMPETENCIES

Multi-lingual

REQUIRED PHYSICAL ABILITIES:

Comfortable with extended periods of computer work, reading aloud, scribing, and monitoring students taking exams.

REQUIRED EDUCATION OR CERTIFICATES:

Associate degree in office management, human services, or related field plus two years of full-time clerical, human services, or related experience (or high school diploma plus for years or clerical or related experience). Bachelor’s degree preferred.

WORK ENVIRONMENT & WORK SCHEDULE

· Onsite, Port Angeles Campus

· 8:00am to 5:00pm

· Monday to Friday, some evenings/weekends

EMPLOYMENT PAY AND BENEFITS INFORMATION

· Full-Time Classified position.

· This is a full-time probationary appointment, that may become permanent at the end of six months of satisfactory employment.

· Anticipated monthly salary: $3,477.00 - $3,728.00 (DOE)

Full Time Employee Benefits:

· Excellent benefits: including medical, dental, life, and long-term disability insurance; as of July 1, 2024, Peninsula College contributes $1,170 per month to the cost of the Washington State employee insurance programs.

· Retirement plan options with employer contributions; optional credit union and tax-deferred annuity programs.

· Peninsula College is a qualified employer for the Public Service Loan Forgiveness program. If you work for the College full time, have had Direct Loans and are on an eligible repayment plan, you are eligible to apply.

· Full-time employees are eligible to apply and participate in the Peninsula College Employee Tuition Program.

· The college also supports professional development.

· Sick leave accrual is 8 hours per month.

· Vacation Leave accrual is 11.33 hours per month and will increase with years of experience.

Application Submission Procedure:

A complete application file will include:

• College employment application (online)
• PDF - current resume
• PDF - Cover letter addressing specific qualifications of this position, and provide a one to two sentence statement on how you may be able to contribute to a culture of equity at Peninsula College
• PDF - three current professional references qualified to assess your experience and ability to perform the duties specified. Please include references’ name, email addresses and telephone numbers

* In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire.

* Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Application materials may be uploaded electronically, by mail, or email to:

Human Resources

Peninsula College

1502 E. Lauridsen Blvd.

Port Angeles, WA 98362

Phone: (360) 417-6298

Email: pchr@pencol.edu

Applications submitted electronically will be accepted without signatures.

Jeanne Clery Statement:

Notice of Availability of Annual Security Report—Peninsula College’s Annual Crime/Security Report is available here, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information. To obtain a paper copy of the report, please call 360-417-6559.

Non-Discrimination and Anti-Harassment:

Peninsula College is compliant with Title IX best practices. For more information visit, Anti-Harassment and Nondiscrimination | Title IX.

Peninsula College does not discriminate on the basis of race, creed, color, religion, national origin, families with children, sex, marital status, sexual orientation, including gender identity, age, honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability in its programs and activities. Coordination of compliance is the responsibility of the Human Resources Officer, Hanan Zawideh, hzawideh@pencol.edu, (360) 417-6212.

Requesting Accommodations for Employment:

Please contact the Peninsula College Human Resources office, 360-417-6298 or email pchr@pencol.edu to request for any accommodations.

Peninsula College is an equal opportunity employer.

Job Type: Full-time

Pay: $41,724.00 - $54,204.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $41,724 - $54,204