Food & Beverage Attendant

Description

The Food and Beverage Attendant part time is on the front lines of food service at Omaha Performing Arts. This role works in the O-pa restaurant, Zinc, at the Holland Performing Arts Center and also serves as food-runner at Steelhouse Omaha, ensuring that patrons are welcomed and provided with exemplary service. This individual embodies the O-pa core values of Team, Inclusion, Trust and Integrity

Position Responsibilities

• Must comply with all ServSafe and HACCP programs and principles.
• Greet, smile, make eye contact, and make customers feel welcome.
• Coordinate the delivery of food and service items to guests in a pleasant and timely manner.
• Make sure food has been prepared and is presented according to Omaha Performing Arts standards.
• Maintain O-pa standards for correct portioning and presentation.
• Respond to customer concerns in a professional manner per O-pa policy.
• Maintain tables and service area in a clean and neat manner.
• Must follow all safety rules and actively prevent accidents.
• Other duties as assigned
• Part-Time - $13.50/per hour
  
  

Requirements

Minimum Experience and Qualifications:

• Must be able to describe menu items, preparation, and ingredients to customers.
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
• Knowledge standard professional service techniques.
• Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Job requires accepting criticism and dealing calmly and effectively with high stress situations
• Must be able to work in a cooperative manner with Chefs and kitchen staff.
• Assist with food preparation and service in other areas of the kitchen.
• Assist in setting up and serving catering functions
  
  

Minimum Education Requirements

• Possession of high school diploma or equivalent (GED)
  
  

Physical Demands And Work Environment

• Must be able to lift a minimum of 25 pounds.
• Employee must be able to work on their feet 7.5 hours per day excluding breaks.
• Employee has to work under pressure and time deadlines during peak periods.