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Production & Application Support

OmegaHires
Reston, VA Contractor
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/4/2025
Job Description: 
Looking for Production Support, Application & AWS Cloud Infrastructure Support, Incident Management, Command Center, Production Stability, Observability. 
  • Position requires candidates to have strong Administrative & Operational AWS knowledge and experience. Position will require shift- based support. 
  • On- call 24X7 primary duties. 
  • Experience with Ticketing systems ( ServiceNow, Jira, etc). Experience with Monitoring tools and Splunk. 
  • Manage and triage and resolve incidents utilizing knowledge articles as well as prior knowledge 
  • Experience with the systems. Information Technology Infrastructure Library (ITIL).

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