What are the responsibilities and job description for the Production & Application Support position at OmegaHires?
Job Description:
Looking for Production Support, Application & AWS Cloud Infrastructure Support, Incident Management, Command Center, Production Stability, Observability.
Looking for Production Support, Application & AWS Cloud Infrastructure Support, Incident Management, Command Center, Production Stability, Observability.
- Position requires candidates to have strong Administrative & Operational AWS knowledge and experience. Position will require shift- based support.
- On- call 24X7 primary duties.
- Experience with Ticketing systems ( ServiceNow, Jira, etc). Experience with Monitoring tools and Splunk.
- Manage and triage and resolve incidents utilizing knowledge articles as well as prior knowledge
- Experience with the systems. Information Technology Infrastructure Library (ITIL).
