Client Relations/Intake Specialist

Overview
Join our award-winning law office and wonderful team! We are a fast-paced and client-focused law practice providing excellent client services. We are looking to hire a great team player; well-organized with great attention to detail and follow law office regulations. As a Client Relations/Intake Specialist, you will be our first point of contact for our firm. Our Client Relation’s duties include a variety of administrative tasks. You will welcome clients, coordinate front-desk activities, such as scheduling, scanning, processing incoming documents, and communicating with other law offices and Court personnel. To be successful as a Client Relations/Intake Specialist, you should have a pleasant personality, as this is also a Clients Relations role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Client Relation’s duties and responsibilities are to ensure the front desk welcomes potential and existing clients positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

Greet and welcome clients as soon as they arrive at the office

Answer incoming phone calls, emails, and texts

Schedule appointments

Receive and process payments

Ensure reception area is tidy and presentable at all times

Prepare intake forms and files for upcoming meetings

Provide basic and accurate information in person and via phone/email

Receive, sort, and distribute daily mail/deliveries

Report monthly needed office supplies and keep an inventory of stock

Update firm calendars and schedule meetings

Perform other clerical receptionist duties such as filing, photocopying, scanning, and faxing

Assist with various office chores

Skills

Initiative-taking to deliver high quality results and also work well within a team.

Excellent client service skills

Proficiency in Microsoft Office Suite

First-hand experience with office equipment (e.g., fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

High school degree.

This position is ideal for individuals who are passionate about building relationships and providing top-notch client support. If you are looking for an opportunity to grow your career while making a positive impact on client experiences, we encourage you to apply.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $13 - $15