Human Resources Coordinator

Job Description:

Responsibilities:

• Provide high-quality advisory support to HR Business Partners/BU Managers and Leaders alike on routine, cyclical, and ad hoc HR focus areas, including, but not limited to, reasonable accommodations, background escalations, and Tier 2 leave of absences.
• Partner with global and regional HR colleagues to support people initiatives.
• Provide day-to-day support for employees and managers on advisory HR matters in a timely and accurate way.
• Facilitates communication and liaises between employees, managers, the Reasonable Accommodations team, employment law, and other relevant stakeholders.
• Liaise with employee relations and employment law as required.
• Ensure requests are tracked appropriately - documents and maintains accurate, appropriate, and timely case notes and status via Firm centralized systems - HRCM and AskHR - from conception to close.
• Proactively identify trends and suggest actions to reduce risk, provide proactive guidance that will ultimately improve the employee experience.
• Ensure that service delivery standards are consistently met or exceeded expectations by providing high-quality support and guidance.
• Exceptional judgement; escalates pertinent matters as necessary.
• Outstanding interpersonal and customer service skills; ability to flex style based on situation and audience.
• Strong relationship-building skills and ability to engender trust quickly.
• Strong understanding of the Human Resources function and labour laws.
• Must be a team player who enjoys a high-volume, fast-paced, and dynamic environment.
• Strong organizational skills and ability to manage multiple work streams and assignments.
• Successful candidate will have a roll up your sleeves, can-do, mindset and be open to change.
• Strong ability to multitask and maintain attention to detail while dealing with a heavy volume of workflow.
• Results-oriented and able to meet deadlines.
• Exhibits ownership and accountability to ensure tasks are completed in a thorough and timely manner.
• Effective problem-solving skills with a high degree of initiative and resourcefulness.
• Ability to handle confidential information professionally and discreetly.
• Strong Microsoft Office skills in Excel, PowerPoint, Word, etc.
• Stay updated on relevant laws and regulations to ensure compliance.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field with preferred years of HR Coordinator/Recruiting experience.
• Excellent interpersonal skills with demonstrated patience, tact, and respect.
• Strong organizational, thorough communication skills.
• Excellent independent judgement; knows when the escalate.
• Ability to navigate multiple stakeholders.
• Experience dealing with sensitive matters and ability to maintain confidentiality.
• Experience in coordinating accommodation requests or similar roles is preferred.