What are the responsibilities and job description for the Technical Help Desk position at Omiz Staffing Solutions (OSS)?
Company Description
Omiz Staffing Solutions (OSS) is a dedicated staffing recruitment service focused on connecting exceptional talent with leading companies in the U.S. market. Specializing in key sectors like Information Technology, Healthcare, Pharmaceuticals, Utility/Energy, and BFSI, we provide tailored recruitment solutions that drive growth and innovation.
Role Description
This is a contract Technical Help Desk role at Omiz Staffing Solutions located in New York, NY. The Technical Help Desk specialist will be responsible for providing technical assistance, support, and troubleshooting to ensure smooth operations. This is an on-site role.
Qualifications
- Technical Assistance, Technical Support, and Help Desk Support skills
- Strong communication skills
- Effective troubleshooting abilities
- Experience in IT or related field
- Customer service-oriented approach
- Experience with the ticketing system and chat support.
- Ability to work well under pressure
- Relevant certification such as CompTIA A or similar
