What are the responsibilities and job description for the Non-Clinical - Administrative Assistant(Back Office) position at Omm IT Solutions?

Please Note :

This is an onsite position
Work Unit : Hepatobiliary
Work Schedule : Monday- Friday 8 : 30 am-5 : 00 pm (5X8 Hours)
Reporting address : 7505 Osler Drive, Suite 303, 21204
Dress code is business casual
Covid Vaccination status is required but medical and / or religious exemptions are accepted.
Flu is required and declination is not accepted, only medical exemptions are allowed & they must be signed by a healthcare provider.

JOB SUMMARY :

Under direct supervisor of the Office Manager, this role is responsible for the admin / clerical duties to assist with this cardiology office running efficiently. There are 6-8 Providers at this office. It's very busy and high volume. This Admin Asst must be able to keep their composure during high volume times assisting with office procedure scheduling. This is a back office role assisting in a call center environment.

Calls will be monitored and routed based on patient service needs. Follow up with patients via phone if they have questions, helping to get patients to the right service line if procedures need to get scheduled, etc.

Requirements

JOB REQUIREMENTS :

At least a High School Diploma

At least 2 years of procedure scheduling experience from a medical office environment is required and must be visible on resume, preferably experience in Cardiology.

Epic experience is required.

Candidates must have at least 2 years of experience from a healthcare environment, working with procedure scheduling

This is a back office position doing scheduling. Inbound and outbound calls.

Scheduling duties include communicating procedure prep to patients, directing questions to nurses and Providers in the practice, communicating and sending procedure information, scheduling consults, rescheduling appointments, and updating patient records.

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