What are the responsibilities and job description for the Housekeeping Supervisor position at Omni Hotels & Resorts?
Location
The Omni Homestead Resort & Spa
Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Job Description
To ensure that the cleaning and servicing of guestrooms meet the Omni standards.
Responsibilities
- Inspects the cleaning and servicing of guestrooms. Completes a minimum of two inspection forms for stayover or departure daily.
- Assigns special assignments as directed by the Director of Housekeeping
- Conduct daily conversations with GRA in assigned areas and ensure all necessary rooms in assigned areas are completed.
- Walk pick up and vacant clean rooms that are left from the previous night and communicate the status to the office coordinator.
- Reports on any repairs or discrepancies in guest rooms. Follow up with housekeeping management on delays with repairs or deficiencies in guest rooms.
- Ensures that all GRA’s have appropriate supplies and linens.
- Ensure line-level staff are in proper uniform and are abiding by the grooming policy.
- Assists in the cleaning of guest rooms when necessary.
- Ensures that the GRA’s housekeeping cart is neat and well organized.
- Ensures that linen closets on guest room floors are in good condition.
- Walk section by end of day to make sure hallways are clear of trash and linen
- And any other task assigned by management
Qualifications
- Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.
Ability to maintain 4-Diamond level cleanliness standards.
Ability to work with management on special projects.
Strong attention to detail with a sense of urgency as required.
- Property Management System such as OPERA experience is a plus!
- Bilingual is a plus!
Must be able to lift a minimum of 50 lbs.
Must be able to push or pull a minimum of 75 lbs.
Must be able to communicate via radio and phone as needed.
Ability to work all shifts with open availability, including weekends and holidays.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
