What are the responsibilities and job description for the Laundry Manager position at Omni Hotels & Resorts?
Overview
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
To ensure proper training and supervision of all Laundry personnel and to deliver prompt, courteous, cost effective service that complies with Omni standards.
Our team members enjoy a wealth of benefits and perks, including:
- Comprehensive healthcare coverage with options for medical, dental, and vision plans.
- Paid time off for relaxation and rejuvenation.
- Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
- Complementary Golf, Skiing and Riding.
- Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
- Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.
Join us and thrive in an environment where your well-being is valued and supported.
Responsibilities
- Turns on/checks for on status of the ironer and makes sure it is in good operating condition (wax, etc.)
- Checks all washing machines and dryers to ensure they are in good working condition.
- Sets priorities for the day for Laundry staff.
- Assign all Laundry associates to their stations when they check-in.
- Keeps count and records of all items processed.
- Personally supervises the spotting and washing of all stained linens/terry.
- Recommends linen to be converted to rags when necessary.
- Knowledge of hotel, facilities and events.
- Oversees the delivery of linens to Food & Beverage and guestroom floors.
- Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery to floors.
- Inspects all linen before it leaves the Laundry.
- Responsible for Laundry associate morale, absenteeism and daily production.
- Responsible for proper station rotation during the day.
- Responsible for communication with Housekeeping Assistant, Room Service Manager, Restaurant Manager, Banquet Manager for all daily specials and weekly/monthly requirements.
- To ensure hotel, guest and associates are maintained in a safe and secure environment.
Qualifications
- Be able to push carts up to 100lb. filled with linen.
- Able to use all machinery in the Laundry.
- Must be flexible with schedules including weekends and holidays
