What are the responsibilities and job description for the Membership Attendant position at Omni Hotels & Resorts?
Location
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
The Membership Attendant will be responsible for ensuring that each experience is positive and complete from the beginning of the member interaction until the end.
Associate Benefits:
- Free ski pass at Bretton Woods for new Associates and eligible household members.
- Discounted lift tickets for friends and family
- 25% off resort amenities including retail, food, spa, etc.
- Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
- Free golf during the summer season
- 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc
- Excellent training and professional development
- Full-time positions eligible for full benefits package including Medical, Dental, Vision, telemedicine, EAP, ST & LT disability
- Leadership development programs, diversity and inclusion programs, work life balance
- Refer a friend and earn up to $500
Responsibilities
- Assist Member’s and their guests with the unloading of all equipment from their vehicle
- Retrieve all ski/riding equipment from the ski valet – carry their skis/boards out onto the snow
- Clean off and store equipment at the end of their day
- Keep the Club in immaculate order; keep all spaces clean and organized
- Trash Removal
- Snow Removal around club building to keep surfaces safe to walk on
- Work with the Club Manager and Director of Membership to create seamless experiences for our Members and their guests by exceeding their expectations
Qualifications
- Must have excellent interpersonal skills.
- Must provide excellent service to internal and external customers.
- Must have excellent oral and written communication skills.
- Must be attentive to detail.
