What are the responsibilities and job description for the On Call Banquet Houseperson position at Omni Hotels & Resorts?
Location
Charlotte Hotel
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.
Job Description
This position to ensure that all food and beverage service functions in the banquet department of the hotel are set-up correctly and in a timely manner according to Omni specifications and standards.
Responsibilities
- Report to Banquet management any need for housekeeping and/or repairs of banquet equipment.
- Must attend all designated pre-meal meetings.
- Set up, stock, and maintain meeting rooms
- Refresh meeting rooms during meals and coffee breaks
- Complete final breakdown of meeting room
- Clean and return equipment to proper location
- Must be able to follow instructions on the Banquet Event Order
- Assist other departments when needed to ensure optimum service to guests
Qualifications
- Previous customer service experience, banquet & hotel experience is preferred.
- The ability to multi-task in a busy environment, follow-thru on guest requests, ensure guest satisfaction, and work as a team player.
- Good communication skills.
- Maintain a professional business appearance, attitude, and performance
Environment
Candidates must have the ability to:
- Stand or walk for an extended period or for an entire work shift. Requires bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and push/pull objects weighing up to 100 pounds without assistance. Position works in the interior of the hotel, in banquet event rooms and kitchen areas with exposure to humidity, steam and varying temperatures.
- Exposure to F&B hazardous cleaning chemicals.
Tools/Equipment
- Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary carts, telephone, pen/pencil.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
