What are the responsibilities and job description for the Operations Administrative Assistant position at Omni Hotels & Resorts?
Location
Las Colinas Hotel
Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience.
Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match.
Job Description
Supports the Director of F&B, Director of Rooms, and General Manager.
Responsibilities
- Extensive administrative duties and responsibilities; communication and distribution of daily/weekly/monthly reports and correspondence to corporate office and ownership, operation procedures, handling confidential material and information, daily distribution of the mail, daily check deposit of accounts receivables.
- Responsible for obtaining signatures of approval for all internal and external routing of check requests, expense reports, project expenditure approval forms (PEA), performance evaluations and other confidential correspondence as necessary, and distribute in a timely and efficient manner.
- Manage Executive Boardroom calendar and appointments in a timely manner.
- Manage day-to-day guest relations and corporate guest relations, all external guest correspondence and internal communications; including Daily Medallia Reports, ELMER, Synergy input and Reports, and Guest Alerts.
- Maintain guest relations files and ensures that all information is included in file, i.e. guest correspondence, letters, fax, emails, information, guest folios, gift certificates, etc.
- Maintain Gift Certificate Log to include value, purpose, date issued and date redeemed.
- Coordinate all travel arrangements including; reservations, transportation, golf, amenities, and in-house meetings and events for VIP’s, corporate and ownership visits.
- Maintain reader files for upcoming meetings, VIP guests, meetings and events, etc
- Upload all necessary Service Scorecard backup monthly.
- Maintain hotel licenses, permits, contracts and certificates of insurance.
- Send amenities and welcome cards to VIP’s and special guests as directed
- Coordinate the scheduling of Power of Engagement (POE) monthly, consulting and communicating with various departments regarding attendance.
- Involved in associate events and activities’ committees within the hotel.
- Perform other duties as assigned by management.
Qualifications
- Minimum of 2 years experience in hotel front office, accounting, housekeeping, or F&B admin role
- Education – Associate Degree, preferred
- Skills: Proficient in Microsoft Office Suite ( Word, Excel, PowerPoint and Outlook)
- Opera PMS knowledge preferred
- Ability to stand for long periods of time, lift/push/pull 40lbs .
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
