What are the responsibilities and job description for the Spa Attendant position at Omni Hotels & Resorts?
Location
Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
Job Description
The Spa Attendant is responsible for creating a welcoming and relaxing environment for guests by escorting them to the locker room and relaxation areas while providing an overview of available services. They support back-of-house operations by assisting front desk schedulers, maintaining high cleanliness standards in the locker room, and ensuring a well-stocked and orderly fitness center.
Responsibilities
- Maintain cleanliness and organization in the locker room, fitness center, and spa hallways.
- Assist guests with locker setup, robes, and slippers while ensuring a seamless front desk experience.
- Perform routine cleaning and minor maintenance tasks throughout the facility.
- Oversee the opening and closing of the sauna, steam room, and whirlpool, ensuring proper sanitation.
- Prepare the spa facility for daily operations, including adjusting lighting, music, and temperature settings.
- Restock guest amenities such as robes, slippers, towels, and personal care items.
- Monitor and maintain supply levels in locker rooms, notifying the Spa Supervisor when inventory is low.
- Ensure an adequate supply of fresh linens for spa therapists by folding and stocking.
- Keep guest lounge areas tidy and comfortable.
- Maintain cleanliness and stock levels in spa restrooms.
- Greet and check in guests, and ensure all amenities are replenished and well-maintained.
Qualifications
- Outstanding guest service skills with a warm and friendly demeanor.
- Ability to perform well under pressure while maintaining a composed and professional attitude.
- Self-motivated with a proactive, “can-do” approach.
- Strong multitasking and organizational skills.
- Reliable, responsible, and a strong team player.
- High personal and professional standards.
- Adaptable and willing to work a flexible schedule, including evenings, weekends, and holidays.
- Capable of lifting and carrying up to 20 pounds.
- Ability to stand and walk for up to 8 hours.
