Director of Banquets

Omni Hotels Director of Banquets Nashville, Tennessee Apply Now

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

Job Description

The Director of Banquets is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintaining service standards. This is a leadership role responsible for training associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.

Responsibilities

• Responsible for planning, evaluating, organizing, and directing the activities of the Banquet department.
• Ensures that all policies, procedures, and guidelines are followed by department personnel.
• Provides the necessary training, motivation, and leadership for all department personnel.
• Responsible for the department’s service scores, as measured by meeting planner surveys.
• Responsible for all administrative duties which are necessary in the functioning of the department.
• Tours, on a daily basis, the hotel function space and spot checks meeting room setups.
• Ensures that all function space in the hotel is well presented and maintains a scheduled cleaning program for each function room.
• Ensures that all equipment used in the department is in good order, and uses preventive maintenance schedules for all equipment.
• Reviews, on a daily basis, client feedback and takes appropriate follow-up actions.
• Responsible for accurately forecasting revenues on a monthly basis.
• Anticipates needs, forecasts results, and analyzes work processes for personnel in the department.
• Determines set-ups in conjunction with Director of Catering and Director of Convention Services.
• Coordinates functions with service staff, culinary, and stewarding teams.
• Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.
• Food costs conscious, coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.
• Briefs servers and captains on functions and procedure of service.
• Establishes high standards of quality service and maintains them through effective training and continuous upgrading.
• Maintains the equipment entrusted to his care and keeps pars up.
• Maintains records, reports, closing reports, and payroll costs.
• Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
• Conscious of business fluctuations, reacts either increasing or decreasing when volume of business fluctuates up or down.
• Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.
• Keeps updated in new food and wine trends. Sets the pace and the good example for a successful quality operation.

Qualifications

Omni Hotels & Resorts is an equal opportunity employer. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Locations : US-TN-Nashville

Posted Date : 2 days ago (12 / 19 / 2024 6 : 36 PM)

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