What are the responsibilities and job description for the IT Support Specialist position at Omni Inclusive?
The Executive IT Support Specialist is expected to provide dedicated support to our CEO & also support our Senior Leadership Team (SLT). IT require onsite & remote support in our hybrid work environment. This position will require a candidate to be in expert in Apple products & all areas of end user systems support.
Responsibilities :
- Primary point of contact for the CEO
- Support SLT, as needed
- Exceptional analytical and technical skills in Apple Devices & software (Mac and mobile devices); as well as other workstations & end user technologies
- Strong Organizational & Customer Service skills
- Ability to work independently as well as collaboratively with local and remote teams
- Ability to provide report support
- Drive issues & opportunities to resolution with other teams and vendors; escalating as needed
- Travel may be required
- Be available as on-call support
Requirements :
