What are the responsibilities and job description for the Order Management Specialist position at Omni Inclusive ?
Day Overview :
typical day for this contractor will involve :
Monitoring reports and Slack channels for updates and inquiries. Fielding questions from team members and stakeholders. Reviewing and assessing marketplace deals to ensure they meet company standards. Performing user acceptance testing to validate new features or updates. Booking deals and converting quotes to finalize transactions. Responsibilities :
Validate proposed deals to ensure they meet requirements and have all required data elements Work with sales and partner teams to ensure that all required information is provided Update and create records in Salesforce, AWS, and third-party systems as needed, in an accurate and timely manner Perform all necessary calculations to validate the accuracy of necessary data Apply knowledge, skills and judgment to make decisions and resolve issues Audit processes to identify process and performance defects Partner with IT (internal and external partners) and functional business owners to resolve systems related issues Complete User Acceptance Testing for IT deployments Attributes required :
Strong attention to detail Ability to multi-task and perform effectively in a fast-paced environment Able to think independently and consider cross-functional and downstream impacts Work proactively, independently, and with a sense of urgency Clear communicator; able to succinctly explain reasoning for decisions Collaborative; able to work with, and not be overwhelmed by, strong personalities Skills / Expertise :
1-5 years in sales operations, quote-to-cash operations or similar role Strong proficiency in spreadsheet software (Microsoft Excel and / or Google Sheets) Familiarity with Salesforce, AWS MP, or Tackle.io Key Responsibilities :
Monitor reports and Slack channels Field questions from team members and stakeholders Review and assess marketplace deals Perform user acceptance testing Book deals and convert quotes Preferred Skills :
Must-have skills : Attention to detail, problem-solving, documentation Teachable skills : System navigation, processes, and procedures
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