What are the responsibilities and job description for the Remote Customer Service Rep - Contractor Role in the US - $14 to $20 per hour - WEEKLY PAY - Omni - 2180 position at Omni Interactions?
Job Overview
Embark on an exciting journey with Omni as a Remote Customer Service Representative in a contractor role. Upon joining our esteemed community of customer care professionals, you will gain exclusive access to a variety of open contracts with prestigious clients.
Key Responsibilities
Join Omni and take advantage of the opportunity to adapt your work schedule according to your needs, fostering personal growth and flexibility. Being a part of our contractor community allows for networking with industry professionals and potential access to future contracts.
Company Culture And Values
At Omni, we embrace a flexible and remote work culture that supports our independent contractors in achieving a healthy work-life balance. We value inclusivity and accessibility, ensuring that our contractors can thrive in their roles.
Compensation And Benefits
Embark on an exciting journey with Omni as a Remote Customer Service Representative in a contractor role. Upon joining our esteemed community of customer care professionals, you will gain exclusive access to a variety of open contracts with prestigious clients.
Key Responsibilities
- Deliver exceptional customer service through inbound phone calls, chat messaging, and email correspondence for well-known Fortune 500 companies.
- Maintain a positive demeanor and professionalism in all customer interactions.
- Adapt to the specific demands of each client while meeting performance metrics.
- Create and manage your own flexible work schedule based on your availability.
- Strong verbal and written communication skills for effective customer engagement.
- Ability to handle multiple customer inquiries across various channels (phone, chat, email).
- Dependability and self-motivation in a remote working environment.
- Problem-solving skills to effectively address customer concerns.
- Previous experience in customer service is preferred but not mandatory.
- Comfort with technology and various communication platforms is essential.
- A high school diploma or equivalent is preferred.
Join Omni and take advantage of the opportunity to adapt your work schedule according to your needs, fostering personal growth and flexibility. Being a part of our contractor community allows for networking with industry professionals and potential access to future contracts.
Company Culture And Values
At Omni, we embrace a flexible and remote work culture that supports our independent contractors in achieving a healthy work-life balance. We value inclusivity and accessibility, ensuring that our contractors can thrive in their roles.
Compensation And Benefits
- Contract earnings can vary by client, with rates ranging from \(14 to \)20 per hour.
- Compensation is influenced by your call handling status when assisting customers.
- Additional performance-based incentives are available, enhancing your earning potential.
Salary : $14 - $20
