What are the responsibilities and job description for the Remote Customer Service Rep Contractor - US - $14 to $20 per hour - WEEKLY PAY - Omni - 2180 position at Omni Interactions?
Join the Omni team as a Remote Customer Service Representative and take the first step in your contracting career. As a valued member of our community, you will gain exclusive access to our array of open contracts, enabling you to support a diverse range of clients, including prestigious Fortune 500 companies.
Job Overview
In this role, you will deliver exceptional customer service by managing inbound phone calls, responding to chat inquiries, and addressing emails. Your contributions will play a vital role in ensuring customer satisfaction and fostering positive client relationships.
Key Responsibilities
As an independent contractor with Omni, you will have the chance to advance your career through exposure to various contracts, allowing you to refine your skills and explore new opportunities in customer service.
Compensation And Benefits
Employment Type: Contractor
Job Overview
In this role, you will deliver exceptional customer service by managing inbound phone calls, responding to chat inquiries, and addressing emails. Your contributions will play a vital role in ensuring customer satisfaction and fostering positive client relationships.
Key Responsibilities
- Provide outstanding customer service through various communication channels, including phone, chat, and email.
- Address customer inquiries effectively and resolve issues to maintain high satisfaction levels.
- Uphold professionalism while representing esteemed Fortune 500 clients.
- Excellent verbal and written communication abilities.
- Proficiency in handling customer inquiries and utilizing technology for support.
- Strong problem-solving skills to address customer needs efficiently.
- Previous experience in customer service or a related field is advantageous.
- A customer-oriented mindset coupled with robust communication skills.
As an independent contractor with Omni, you will have the chance to advance your career through exposure to various contracts, allowing you to refine your skills and explore new opportunities in customer service.
Compensation And Benefits
- Contract earnings range from \(14 to \)20 per hour, based on the client’s requirements and your performance.
- Pay is influenced by your call handling metrics while assisting customers.
- Additional performance-based incentives may be available, providing you with the potential to enhance your earnings.
- Most work hours are during weekdays, allowing you to establish a flexible schedule that aligns with your personal commitments.
Employment Type: Contractor
Salary : $14 - $20
