What are the responsibilities and job description for the Remote Customer Service Rep - US Contractor Role - $14 to $20 per hour - WEEKLY PAY - Omni - 2180 position at Omni Interactions?
Job Overview
Join our dynamic team at Omni as a Remote Customer Service Representative in a contractor role. This position marks the beginning of your journey as a valued member of our network of remote customer care professionals, granting you exclusive access to various contracting opportunities.
Key Responsibilities
By becoming a part of Omni, you open the door to various contracting opportunities across multiple clients, fostering diverse experiences and potential growth within the customer service sector.
Company Culture And Values
Omni values a flexible and inclusive work environment where independent contractors can collaborate and support each other, enhancing the overall community experience.
Compensation And Benefits
Join our dynamic team at Omni as a Remote Customer Service Representative in a contractor role. This position marks the beginning of your journey as a valued member of our network of remote customer care professionals, granting you exclusive access to various contracting opportunities.
Key Responsibilities
- Deliver exceptional customer service for prestigious Fortune 500 clients.
- Handle inbound phone calls, respond to chat inquiries, and manage emails promptly and professionally.
- Create a personalized work schedule that aligns with your lifestyle and client needs.
- Strong verbal and written communication abilities to facilitate effective customer interactions.
- Proficient in managing multiple communication channels, including phone, chat, and email.
- Excellent problem-solving skills to navigate and resolve customer inquiries efficiently.
- Prior experience in customer service or similar fields is preferred.
- Ability to work independently and demonstrate effective time management.
- A high school diploma or equivalent is required.
By becoming a part of Omni, you open the door to various contracting opportunities across multiple clients, fostering diverse experiences and potential growth within the customer service sector.
Company Culture And Values
Omni values a flexible and inclusive work environment where independent contractors can collaborate and support each other, enhancing the overall community experience.
Compensation And Benefits
- Contractors can expect to earn between \(14 to \)20 per hour, with earnings varying by client.
- Compensation is influenced by your performance metrics and the status of calls completed while assisting customers.
- Additional incentives are available based on client-specific criteria and individual performance.
Salary : $14 - $20