What are the responsibilities and job description for the Spanish Bilingual Customer Service for Healthcare Card Support - US - $17/hr - Start 3/21/25 - 2212 position at Omni Interactions?
Job Overview
Join Omni, a leading provider of customer service solutions for Fortune 500 companies, as a Spanish Bilingual Customer Service Representative supporting healthcare card inquiries. In this role, you will engage with customers primarily through inbound calls, while also having the opportunity to assist via chat and email.
Key Responsibilities
This position offers the potential to develop valuable skills in customer service and communication, while also providing exposure to large-scale clients. Successful individuals may find pathways to advance within the customer service sector.
Company Culture and Values
At Omni, we promote a flexible work environment that encourages independence and personal accountability. We value diversity and inclusivity, creating a supportive atmosphere for all independent contractors.
Networking and Professional Opportunities
By joining Omni, you will have the chance to expand your professional network in the customer service industry and collaborate with like-minded professionals.
Compensation And Benefits
Employment Type: Contractor
Join Omni, a leading provider of customer service solutions for Fortune 500 companies, as a Spanish Bilingual Customer Service Representative supporting healthcare card inquiries. In this role, you will engage with customers primarily through inbound calls, while also having the opportunity to assist via chat and email.
Key Responsibilities
- Deliver exceptional customer support through inbound phone calls, chats, and emails.
- Address customer inquiries promptly and professionally.
- Maintain a positive and respectful demeanor throughout all interactions.
- Strong verbal and written communication abilities.
- Capacity to multitask effectively while maintaining attention to detail.
- A customer-centric approach to problem-solving.
- Proficiency in various communication platforms.
- Previous experience in a customer service role is beneficial.
- Ability to work independently and manage time efficiently.
- High school diploma or equivalent required.
This position offers the potential to develop valuable skills in customer service and communication, while also providing exposure to large-scale clients. Successful individuals may find pathways to advance within the customer service sector.
Company Culture and Values
At Omni, we promote a flexible work environment that encourages independence and personal accountability. We value diversity and inclusivity, creating a supportive atmosphere for all independent contractors.
Networking and Professional Opportunities
By joining Omni, you will have the chance to expand your professional network in the customer service industry and collaborate with like-minded professionals.
Compensation And Benefits
- Competitive contract starting at $17 per hour.
- Earnings are based on performance metrics and customer interactions.
- Additional incentives may be available based on client needs and individual performance.
- Flexible work schedule options available.
- Most working hours are during weekdays, allowing you to create a schedule that aligns with your lifestyle.
Employment Type: Contractor
Salary : $17
