Demo

US Import Processor

Omnitrans
Buffalo, NY Full Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 5/17/2025
If you are looking for a human work environment, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place !

Operation - US Import Processor

I. Purpose of the Job

  • To validate and process commercial documentation for presentation of entry release request to US Customs and Border Protection (CBP).

II. Responsibilities

  • Ensure that shipment files contain the proper documentation such as: Commercial invoices, packing list, manifests, PGA documentation, Free Trade Agreement declarations, etc.
  • Review the content of these documents to make sure there is no missing information required to rate shipment, such as: country of origin, additions, deductions, etc.
  • Process missing information request and return file to Client Representative for follow up
  • Establish the value for duty of the shipment (applying valuation adjustments as required, etc.)
  • Determine suggested Tariff Treatment
  • Identify the proper classification code for each imported good
  • Ensure compliance with all ACE reporting elements
  • Ensure that urgent files are processed and daily workflow is completed / allocated
  • Support PAPS call center
  • Perform other general clerical duties as necessary

III. Communications

  • Internal – Client Representatives and Technical to obtain missing information/advice on shipments.
  • External – CBP, FDA, other PGAs, carriers, and potentially clients.

IV. Supervisory Responsibilities

  • None

V. Physical Constraints and Working Conditions

  • Work done in an open space, remain mostly seated at workplace
  • Subject to be interrupted to answer questions from co-workers

Qualifications

VI. Qualifications

  • Completion of vocational or technical degree
  • At least 3 years customs brokerage experience
  • Excellent interpersonal communication skills
  • Customer service oriented.
  • Ability to work independently as well as with a team
  • High level of autonomy and time management skills required.
  • High ability to handle multiple priorities without losing details
  • Self-motivated and eager to learn
  • Accustomed to working in a fast-paced, dynamic environment
  • Proficient computer skills required (MS Office) and can quickly learn the company software and specific programs.

Metro Customs Brokers is committed to creating and maintaining an accessible and inclusive work environment to eliminate discrimination based on age, skin colour, origin, religion, sex, sexual orientation and any other characteristic.

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