Accounts Payable Assistant

Position Summary:

The Accounts Payable Assistant is responsible for supporting day-to-day tasks and activities of On Call claims team. This role will be provided appropriate training to be successful in this role.

This role's primary focus is on Accounts Payable responsibilities of claims processing. Tasks include, but are not limited to, data entry of invoices received, creating payment vouchers, use accounting software to complete data entry tasks. Utilize internal software tools to validate and cross check data entries before submitting payment requests. Communicate with team members and self-organize to take ownership of your deliverables.

Key Responsibilities:

Relying on limited experience and knowledge, the Accounts Payable Assistant is responsible for accomplishing the following assignments.

• Handle all aspects of processing claims, which includes setting up invoices, data entry, scanning documents, validating approvals regarding coverage and/or benefit limits.
• Setting up and maintaining a personal diary or notes with follow-up and deadline dates.
• Respond to and contact providers, insured members, and other related parties to obtain and relay information for invoice processing.
• Coordinate and correspond with other departments within the company to resolve invoice and payment related queries.
• Provide ad hoc information as requested to support claim processing and/or special projects.
• Research payment related issues and respond to inquiries from vendors and other departments.
• Participate and assist in claims teams administrative tasks including raw data entry, monthly account reconciliation, client report requirements, quality checks and client documentation requirements.

Performance Objectives

• Within the first 30 Days,
• Training and Orientation: Complete all mandatory training sessions and familiarize yourself with the company’s policies, procedures, and software systems. Gain a thorough understanding of the specific tasks and responsibilities of the claim’s accounts payable assistant role.
• Initial Task Execution: Begin handling basic claims accounts payable tasks under supervision, ensuring accuracy and efficiency.

• Within the first 60 Days
• Advanced Task Execution: Start managing more complex claims accounts payable tasks independently, demonstrating competency and reliability.
• Process Improvement: Identify and suggest improvements to existing processes to enhance efficiency and reduce error rates.

• Within the first 90 Days
• Full Competency: Achieve full competency in all aspects of the claim’s accounts payable assistant role, handling tasks independently and accurately.
• Process Ownership: Take ownership of specific processes or projects, demonstrating leadership and initiative.
• Assume joint responsibility for the Accounts Payable mailbox, addressing invoice-related inquiries from vendors and other departments.

Position Knowledge, Skills, and Requirements:

Education

• High school diploma or equivalent. Associates degree is preferred.

Experience

• Minimum of two years of relevant and progressive administrative, clerical experience

Knowledge/Skills

• Solid understanding of using Email program like Outlook.
• Basic understanding of software applications and web browsers.
• Experience using PeopleSoft Financials system is preferred but not required.
• Possess the ability to apply basic knowledge of principles, practices, and procedures.
• Strong written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Possesses organizational and analytical skills; demonstrates the ability to manage multiple tasks simultaneously.
• Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)