Front Desk Receptionist/Coordinator

Front Desk Receptionist/Office Administrator

We are seeking a friendly, organized, and experienced Front Desk Receptionist and/or Office Administrator to join our growing medical practice. This role is vital in creating a welcoming environment for our patients and ensuring smooth and efficient front desk operations. The ideal candidate will possess excellent communication skills, be proficient in data entry, and demonstrate a strong understanding of phone and customer service etiquette. Bilingual candidates are highly encouraged to apply.

This position offers room for professional growth as the practice expands.

Job Summary

The Front Desk Receptionist/Office Administrator will manage day-to-day front desk activities, patient interactions, and administrative tasks while contributing to a positive patient experience.

Responsibilities:

• Patient Interaction: Greet visitors warmly and professionally, assist with inquiries, and provide personalized service.
• Phone and Email Management: Answer calls and emails promptly, route them appropriately, and maintain exceptional phone etiquette.
• Scheduling: Manage patient appointments, staff calendars, and meeting schedules.
• Documentation: Prepare and maintain patient charts, verify insurance, upload images, and handle required paperwork.
• Financial Management: Process payments and utilize QuickBooks for basic financial tasks and record-keeping.
• Data Entry: Accurately update and maintain information in electronic health record (EHR) systems.
• Clerical Duties: Perform filing, scanning, faxing, typing, and other administrative tasks to support office operations.
• Reception Area Maintenance: Keep the front desk and reception area clean, organized, and presentable.
• Technology Utilization: Proficiently operate Microsoft Office Suite, EHR systems, and other office software.
• Patient Services: Assist with inquiries about services and procedures, particularly in a medical or dental setting.

Qualifications:

• Education: High school diploma or equivalent; additional certification as a medical or dental receptionist is a plus.
• Experience: Prior receptionist or administrative experience preferred, especially in a medical or dental office.
• Language Skills: Bilingual proficiency is highly desirable to serve a diverse clientele effectively.
• Technical Skills: Proficiency in Microsoft Office Suite, and electronic health record systems.
• Soft Skills: Strong communication, time management, and organizational skills with an emphasis on attention to detail.
• Customer Service: Exceptional interpersonal skills and the ability to maintain professionalism in a fast-paced environment.

Why Join Us?

This is an exciting opportunity to join a supportive team where your contributions will be valued, and you’ll play an integral role in providing exceptional service to our clients. Advancement opportunities and growth within the practice are encouraged based on individual interests and performance.

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Expected hours: 30 – 50 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Melbourne, FL 32935: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $18