What are the responsibilities and job description for the Desktop Support Technician position at On Site Computer and Network Supprt?
We are seeking an Experienced Desktop Support Technician to join our team! You will resolve computer-related issues for your clients.
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or remotely.
- Recommend hardware and software improvements
- Track customer issues and resolutions thru our ticketing system.
Qualifications:
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor.
Salary : $22 - $25