District Manager

Description

Competitive Benefits. Meaningful Extras. Unmatched Value.

• A place where you can take your career in the direction you want to grow and go
• Medical with a great wellness program that includes up to $2200 per year in HSA contributions, Dental, Vision, Company paid life insurance, LTD, STD
• 401k with generous company match
• Paid time off and Paid parental leave
• Tuition Reimbursement
• Great working environment!

The Opportunity: District Manager
Location: Central/Western North Dakota

Position Summary: The District Manager will be working as a team leader with Store Managers to develop plans to generate sales increases, control expenses and maximize profits. The District Manager is assigned a number of convenience stores and is responsible for all store operations such as sales, gross margin, shrink, payroll, expenses etc.

Responsibilities:

• Takes ownership of each store in assigned regions, effectively allocating resources to drive overall profitability in a variety of situations and market conditions
• Uses all available data to make commercial decisions based on sound analysis and financial judgment.
• Supports and coaches Store Managers to increase their store’s profitability.
• Adopts a strategic view of the stores while ensuring the tactical and fiscal integrity of assigned stores portfolio
• Understands the behavior and patterns of assigned stores’ customer base, draws conclusions from this and coaches Store Managers to meet and exceed customer expectations.
• Actively monitors customer satisfaction and feedback systems to drive continuous service improvement.
• Creates a service culture by ensuring all activities are centered on the customer.
• Positively communicates and demonstrates the Brand Values and Attitude.
• Prioritizes and allocates maximum possible time to effectively complete store visits and using the visits to develop and follow up on practical and achievable action plans
• Manages an effective, efficient and stable retail environment across assigned stores, ensuring all corporate programs, policies, procedures, initiatives and strategies are consistently implemented.
• Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing the daily record of transactions for corporate, or performs work of subordinates as needed.
• Positively influences all business stakeholders by offering suggestions and ideas on ways to improve operations and processes.
• Leads the recruitment, on boarding, training and development efforts for Store Managers, of assigned stores, actively manages the succession planning process and ensures all HR policies and procedures are adhered to
• Creates a high-performance culture in all assigned stores by setting clear expectations and targets, analyzing stores performance, holding Store Mangers accountable and giving appropriate and prompt feedback
• Coaches, motivates and inspires Store Mangers to accomplish store goals and maximize their individual performance, both face-to-face and remotely.

Qualifications & Skills Preferred:

• Bachelor’s degree OR a minimum 4-year work experience in a retail or customer service environment
• Ability to work for long periods of time, typically 10-12 hours per day, during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, etc.
• Demonstrated excellence in organizational skills
• Minimum of 2 years of managerial experience in a commercial setting, with proven leadership abilities, including mentoring and guiding team members to achieve organizational goals
• Retail sales background preferred
• Excellent communication skills, both comprehension and written
• Ability to travel 75% of the time

Humble. Hungry. Smart. Does this sound like you?
Do others describe you as someone who seeks diversity – not validation – when approaching decisions and solving problems? A team captain who recognizes and celebrates individual and group wins? Someone who is guided by principles, not rules, and believes mistakes are opportunities for learning and continuous improvement? Someone who recognizes there is more than one way to solve a problem? You sound brilliant to work with!

We Want You To Shine:
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

Belonging Matters. Because You Do:
We are an equal opportunity employer and encourage applications from all qualified individuals.
Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

Our Employee Resource Groups (ERGs) and Affinity Networks help us activate enterprise-wide strategies that power a proactive culture of diversity, equity, inclusions, and ultimately – belonging.
We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:
Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.
Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.