What are the responsibilities and job description for the Dispatcher position at ONCALL Staffing Inc?
ONCALL Staffing Inc -
Shift : Monday-Friday
8am-5pm
Job Overview :
As a Dispatcher you will play a crucial role in supporting the daily operations of our intermodal drayage operations.
You will work closely with the dispatch manager, drivers, and clients to ensure the efficient movement of cargo containers and maintain exceptional customer service standards.
Key Responsibilities :
- Assist dispatchers in coordinating and scheduling the pickup and delivery of cargo containers, optimizing routes for efficiency and cost-effectiveness.
- Communicate with drivers to relay information regarding assignments, schedules, and any changes to routes or pick-up / delivery instructions.
- Track the progress of shipments and update clients on the status of their cargo, providing real-time updates as needed.
- Maintain accurate records of dispatch activities, including driver logs, dispatch orders, and relevant documentation.
- Ensure compliance with all applicable regulations, including safety regulations and transportation laws.
- Assist with administrative tasks, such as data entry, filing, and responding to emails and phone calls.
Qualifications :
