What are the responsibilities and job description for the Southeast Region Business Manager - QCS/DCS position at OnCare Digital Assets?
Southeast Region Business Manager – Pulp & Paper Industry
Location: Southeast U.S. (Virginia, North Carolina, South Carolina, Georgia, Tennessee) – Relocation Assistance Available
Travel: 50-60% within the Southeast region
Join OnCare Digital Assets, North America’s largest third-party QCS service provider, delivering award-winning automation solutions for major pulp and paper mills across the continent. We are seeking a Business Manager to drive growth, lead service operations, and build lasting customer relationships in the Southeast region.
About the Role:
As a Business Manager, you will:
- Develop & execute strategic business plans to expand service operations within existing and new customer locations.
- Lead a team of field personnel, ensuring excellence in service delivery and customer satisfaction.
- Manage P&L, oversee budgets, and drive financial performance, including past-due receivables collections.
- Drive customer engagement by fostering long-term, high-quality business relationships.
- Ensure service excellence by managing preventive maintenance, optimizing contract performance, and exceeding expectations.
- Champion safety and compliance with all environmental and organizational regulations.
What You Bring:
- Experience in industrial automation, particularly Quality and Distributed Control Systems (QCS/DCS) in pulp & paper (Honeywell, ABB, Valmet).
- Bachelor’s degree in engineering or relevant industry experience in paper mills.
- 5 years of leadership experience in a service-oriented, customer-facing role within a paper mill setting.
- Strong financial acumen, including P&L management, budgeting, and contract negotiation.
- Ability to translate technical issues into business solutions and present them effectively to customers.
- Demonstrated leadership skills—coaching, performance management, and team development.
Why Join Us?
- Comprehensive Benefits – Medical, dental, vision, HSA, and more.
- 401(k) Retirement Savings with employer contributions.
- Paid Time Off & Holidays – Because work-life balance matters.
- Career Growth & Development – Tuition reimbursement and on-the-job training.
- Employee Perks – Discount programs, recognition initiatives, and wellness benefits.
Be part of a team that drives innovation, delivers results, and supports your success every step of the way!
Apply today and take the next step in your career with OnCare Digital Assets!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Experience:
- QCS Systems: 1 year (Preferred)
- Leadership: 1 year (Preferred)
- Paper Mill: 1 year (Preferred)
Ability to Commute:
- Charleston, SC 29406 (Required)
Ability to Relocate:
- Charleston, SC 29406: Relocate before starting work (Required)
Work Location: In person
