What are the responsibilities and job description for the Billing Customer Service Representative position at Onco360?
Billing Customer Service Representative
Onco360 has an immediate need for an Billing Customer Service Representative Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Hours will be 9-5:30 M-F.
A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.
We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.
**Starting salary $18//HR and up**
We offer a great benefits including:
- Medical; Dental; Vision
- 401k with a match
- Quarterly Incentive Bonuses
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Company paid benefits – life insurance; and short and long-term disability
Billing Customer Service Representative Summary: The Billing Customer Service Representative will support both the Advocacy as well as the Billing departments at the corporate office. The office clerk will be responsible for handling all billing statements and any other miscellaneous paperwork that needs to be sent to a patient. This includes and is not limited to mailing patient/MDO applications for financial assistance.
Billing Customer Service Representative Major Responsibilities:
- Triage phone requests for Billing and/or Funding mailings and fax documents.
- Logs Level 2 requests appropriately for assignment and/or completion by appropriate team.
- Assists with daily paperwork needs associated with Financial Hardship Program, Manufacturer Applications and Patient Billing related documents.
- Prepares and ships Manufacturer Applications and FHP Applications to Patients via FedEx.
- Keeps records and documents in patient profiles appropriately after sending FedEx applications.
- Compile, review and prep all Refund and Write off paperwork for approval and processing.
- Handles incoming Patient paperwork associated with Financial Hardship programs and Manufacturer applications.
- Files and maintains accounting records.
- Performs other tasks as assigned.
Billing Customer Service Representative Qualifications:
- Education/Learning Experience
- Required: High School diploma or GED
- Work Experience
- Required: 1 – 2 years in office/administrative setting
- Desired: 3 years
- Skills/Knowledge:
- Required: Microsoft Excel, Word, Outlook
- Behavior Competencies:
- Required: Detail Oriented, Strong written and oral communication skills
- Desired: Analytical
Salary : $18
