What are the responsibilities and job description for the Administrative Assistant II position at Oncor Electric Delivery?
Salary Range: $50,599-$67,456
Job Grade: 6N
Close Date: 4/4/25
Relocation: No
About Us
Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.
Position Summary
As an Administrative Assistant II at Oncor, you’ll provide administrative assistance and support to the Claims and Legal organization.
Key Responsibilities
At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:
Job Grade: 6N
Close Date: 4/4/25
Relocation: No
About Us
Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.
Position Summary
As an Administrative Assistant II at Oncor, you’ll provide administrative assistance and support to the Claims and Legal organization.
Key Responsibilities
- Performs multiple duties, sometimes of a sensitive and/or confidential nature, utilizing available resources to ensure safe and efficient office organization.
- Ability to promptly respond to email request and any daily, monthly and annual job-related deadlines in an efficient manner.
- Review and assign property damage claims weekly to Claims Representatives.
- Promptly and professionally correspond with external contacts (Insurance, line locate company, legal & collection agency, etc.) while maintaining Oncor confidentiality.
- Gathers and compiles data to prepare reports, letters, memos, invoices, statements and damage property claim breakdowns.
- Monitor escalations inbox by forwarding customer requests to appropriate contact in Claims group
- Reconcile & submit monthly expense reports for department credit card.
- Efficiently helps with the weekly responsibility of maintaining the Claim’s department large physical, and virtual, filing systems.
- Distribute and monitor departmental mail (electronic and in-office correspondence).
- Assist with processing & recording incoming payments in PAID application as needed.
- Perform basic requests such as organizing meetings & ordering supplies for Collections Team.
- Responsible for gathering required documentation for claim audits Sarbanes–Oxley Act (SOX) for both liability and collections.
- Run weekly claim reports to capture the number of many claims entered, pending, negotiated, or settled
- Responsible for keeping a clean and well-organized environment while in the office
- Utilizes technical skills and accounting knowledge to create forms, spreadsheets, and other computer-generated information as assigned.
- Reconciles and posts monthly statements for collection and legal agencies for submittal to management in a timely manner and performs data entry to ensure accuracy of Oncor damage property claims.
- Working with Oncor processing systems such as Cognos, Distribution Management System (DMS), Fleet Maximo, AEGIS maps, Financial Information Management (FIM) and Customer Care & Billing (CC&B).
- Other duties as assigned.
- Strong written/verbal communication and interpersonal skills.
- Display positive, customer-focused attitude and be willing to work long or on occasion unscheduled hours.
- Prioritize work and have organization and multi-tasking skills to effectively manage large volumes of work.
- Work well under pressure, meet deadlines, creatively solve problems with minimal guidance, and work independently all while knowing when to seek guidance.
- High attention to detail.
- Proficient in computer PC skills including, but not limited to MS Office (including: Outlook, Word, Excel, PowerPoint).
- High School diploma, GED or equivalent required and 4 years’ experience in administrative support functions required.
- Applicants with two years college/secretarial school or four years college 2 years’ experience in administrative support functions encouraged to apply.
- Applicant with Texas Notary Public license encourage to apply.
- Works at a high level with minimal supervision, while never hesitating to ask for help/direction as needed.
- Maintain confidentiality at all times.
- Analyze and process claims billing statements each month as required.
- Provide timely itemized claim statements to recipients as requested.
- Ability to foster positive working relationships and develop a strong network with key stakeholders.
- Maintains a safe work environment, works safely and has minimal unexcused time-off.
- Knowledge of Company operations, policies and procedures.
At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:
- Annual incentive program.
- Competitive health and welfare benefits (medical, dental, vision, life insurance).
- Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources.
- 401k with dollar-for-dollar company match up to 6%.
- 401k match with student debt program.
- Cash balance pension plan.
- Adoption Assistance.
- Mental health resources.
- Employee resource groups.
- Tuition reimbursement.
- Competitive vacation, 10 company holidays and 2 personal holidays.
- Paid parental leave.
- Salary continuation for up to 6 months for approved employee illness or injury.
- Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.
Salary : $50,599 - $67,456
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