What are the responsibilities and job description for the Client Relations Representative position at OnderLaw LLC?
Embark on a fulfilling journey as a Client Relations Representative at OnderLaw, where you will play a vital role in upholding our commitment to exceptional client service. As a crucial link between our legal team and valued clients, you'll engage in meaningful communication to ensure their ongoing litigations progress seamlessly.
Responsibilities:
- Foster outstanding client relationships through various communication channels, such as inbound and outbound phone calls, SMS/text messaging, email correspondence, and physical mailings.
- Provide empathetic and respectful support, addressing client inquiries and concerns while maintaining a high level of professionalism.
- Collaborate closely with our legal professionals to facilitate the flow of information and updates related to clients' cases.
- Maintain accurate and organized records of interactions and communications within our systems.
Qualifications:
- Strong interpersonal skills, with the ability to convey information clearly, compassionately, and effectively.
- Excellent written and verbal communication abilities for diverse communication mediums.
- Detail-oriented mindset to ensure precise and meticulous record-keeping.
- Adeptness in multitasking and managing priorities within a fast-paced environment.
- Prior experience in client service, legal support, or related fields is preferred.
Join our dedicated team at OnderLaw and contribute to our mission of securing justice for those affected by negligence and advocating for safer products across the nation. Your dedication and communication prowess will make a significant impact on the lives of our clients.
Apply now and be part of our dynamic and purpose-driven legal team.
This is a full-time, in-office position. We offer company paid medical, dental and vision, in addition to 401(k), life insurance and paid time off.
