What are the responsibilities and job description for the Lab Technician position at ONDOT Logistics LLC?
NON-MEDICAL | M-F 8AM-5PM | NO NIGHTS OR WEEKENDS | PAID TIME OFF | FULLY TRAINED IN-HOUSE | FUN ENVIRONMENT | AT 90 DAY MARK: INSURANCE BENEFITS
About Us:
Fastest Labs is a leading provider of drug, alcohol, and DNA testing services. Our mission is to deliver fast, accurate, and confidential testing solutions to our clients while maintaining the highest standards of customer service. We are looking for a dedicated and detail-oriented Lab Technician to join our team and contribute to our commitment to excellence.
Job Summary:
As a Lab Technician at Fastest Labs, you will play a crucial role in the testing process, ensuring the accuracy and integrity of our results. You will be responsible for sample collection, processing, and analysis, adhering to strict protocols and guidelines. The ideal candidate will have a strong background in laboratory procedures, excellent organizational skills, and a commitment to maintaining a clean and safe work environment.
Key Responsibilities:
- Customer Service:
- Welcome and assist clients with a friendly and professional demeanor.
- Provide clear instructions and address any client concerns or questions.
- Clinical Testing:
- Collect and process samples (urine, hair, saliva, etc.) following established protocols.
- Perform pre-employment and random drug testing for businesses and individuals.
- Ensure all equipment is properly calibrated and maintained.
- Administrative Duties:
- Handle telephone calls, scheduling appointments, and managing client inquiries.
- Perform data entry and maintain accurate records of tests performed and results obtained.
- Assist in the preparation and maintenance of laboratory supplies and inventory.
- Quality Control:
- Follow safety and quality control procedures to ensure the accuracy and reliability of test results.
- Maintain a clean and safe work environment.
- Professional Development:
- Participate in training and development opportunities to stay current with industry standards and best practices.
PERSONAL ATTRIBUTES REQUIRED:
***ENERGY, ENERGY, ENERGY!***
- High school diploma or equivalent required; associate's or bachelor's degree in a scientific field preferred.
- Previous experience in a laboratory setting is highly desirable.
- Strong attention to detail and organizational skills.
- Quick learner and urgency to become an expert in what you do!
- Enthusiasm for learning our business and working with our corporate and personal clients!
- Treat clients with a high level of customer service!
- Able to multi-task and be well organized with strong attention to detail!
- Team player - we work closely to succeed!
PRIMARY RESPONSIBILITIES:
1. Handle potential customer inquiries and follow telephone script to persuade callers to schedule an appointment or come into the collection facility for testing.
2. Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.
3. Perform specimen collections following proper chain of custody procedures, packaging of specimens, and shipping package with appropriate courier.
4. Collect payment from clients.
5. Report urine, hair, alcohol, fingernail, hair follicle and DNA test results to the client using the appropriate reporting protocol agreed upon by the client.
6. Conduct optional outbound sales calls during the day and professionally and accurately present Fastest Labs services to prospective customers.
7. Monitor and inventory testing supplies.
8. Follow up on all leads for Fastest Labs service with e-mails or
telephone calls.
Benefits:
- Competitive salary
- Health, dental, and vision insurance after 90 days
- Paid time off and holidays
Fastest Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $16 - $20
