What are the responsibilities and job description for the Contact Center Specialist position at One Credit Union?
One Credit Union is currently seeking an experienced Full-Time Contact Center Representative to join our Vergennes, VT Branch.
The IDEAL CANDIDATE will have :
- Minimum of (1-3) years in customer service
- Consumer Lending experience is a plus
- Minimum of (2) years financial services experience
- Strong phone communication, verbal and listening skills.
- Familiarity with the Windows Operating System with proficiency in basic computer skills(Internet, Email, Word Processing & Spreadsheets)
- Understanding of regulatory environment
- Strong TEAM player
- Ability to perform simple math such as interest calculations, percentages, multiplication and division. Demonstrated time management and prioritization skills.
The Full-Time Contact Center Representative reports to the Contact Center Manager.
Requirements:
- Education Requirements: High School Diploma or equivalent combination of education & experience.
- Wages commensurate with experience and skillsets.
- Benefits offered: Health Care, FSA, Dental, Vision, Life & Disability, 401k plan, Holidays (11), Paid Time Off (PTO)
