Customer Service Representative

One Group Partners is a growing consulting firm seeking customer service representatives. We are looking for ambitious professionals to join our highly competitive team. Visit us on www.onegpartners.com to learn more about our company or give us a like on Instagram: @ogpartners_

Job Duties:

• Identify customers needs and recommend the appropriate solutions
• Escalate any issues to Quality Assurance while maintaining professionalism
• Ensure a customer first mentality
• Participation in ongoing customer service training and support
• Build relationships with customers to ensure longevity
• Demonstrate a solid understanding of the clients products and promotions
• Consistently surpass expected quarterly KPI

Benefits

• Weekly Compensation
• Team Environment
• Paid Training
• Standardized Fun and team environment
• Nation wide or international travel opportunities

Requirements

• Attentive: You take ownership for your work and have a high attention to quality and detail and react appropriately as market conditions change.
• Adaptive: You have the ability to work in a fast-paced and wear multiple hats.
• Resourceful: You are a self-motivated and are willing to roll up your sleeves and figure out how to get things done
• Highly evolved interpersonal, organizational and communication skills
• Strong sense of ambition, self-motivation and self-discipline
• A student mentality with a passion for learning a wide-range of additional skills
• A naturally outgoing and articulate individual who thrives in social settings

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Raleigh, NC 27612: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $25