What are the responsibilities and job description for the Operations Executive Assistant | Hospitality COO | Project Management | NYC Based (Travel) position at One Haus Recruiting?
A globally recognized hospitality brand is seeking a highly skilled and adaptable Operations Executive Assistant to the Chief Operating Officer (COO) to provide high-level support in a fast-paced, dynamic environment. This role is ideal for an experienced general manager or hospitality professional looking to transition out of daily operations and into a strategic, project-driven role.
The operations executive assistant will be a key partner to the COO, managing complex projects, coordinating operational initiatives, and ensuring seamless execution of new venue openings. This position requires a strong background in hospitality, exceptional project management skills, and a passion for bringing new locations to life. The ideal candidate thrives in high-pressure environments, loves openings, and is willing to travel regularly to assist the COO with new projects.
Key Responsibilities
Executive & Project Support
Manage and oversee high-level projects, particularly related to new openings and operational initiatives .
Coordinate between departments, vendors, and on-site teams to ensure projects remain on track.
Develop and manage timelines, budgets, and deliverables for opening projects.
Track key milestones and follow up with stakeholders to ensure execution and accountability.
Provide administrative and operational support to the COO, ensuring priorities are met and schedules are optimized.
Travel & On-Site Support
Travel frequently to assist the COO with pre-opening logistics, operational setup, and team coordination at new locations.
Act as an on-the-ground liaison, ensuring seamless execution and problem-solving in real time.
Support recruitment, training, and operational needs during launch phases.
Operational Coordination
Serve as the COO's point of contact for internal and external teams , ensuring smooth communication.
Assist in developing SOPs, training materials, and operational guidelines for new properties.
Liaise with key stakeholders across culinary, operations, marketing, and finance to align project goals.
Communication & Scheduling
Manage complex scheduling, including high-volume meetings, travel plans, and event coordination .
Draft and review presentations, reports, and internal communications on behalf of the COO.
Ensure all information is effectively organized and shared across leadership teams.
Qualifications & Experience
5 years of experience in high-level hospitality operations , ideally as a general manager, director of operations, or pre-opening specialist .
Strong project management skills with experience handling restaurant or hotel openings .
Proven ability to thrive in fast-paced environments and juggle multiple priorities.
Highly organized, detail-oriented, and proactive with exceptional problem-solving abilities .
Willingness and ability to travel frequently to support new openings and operational needs.
Strong communication and relationship-building skills with the ability to work cross-functionally.
Proficiency in Microsoft Office, Google Workspace, and project management software.
Why Join Us?
Work directly with a high-level hospitality executive on exciting global projects.
Be part of a renowned hospitality brand with expansion opportunities.
Gain hands-on experience in new openings, operational strategy, and executive leadership .
Opportunity to transition from day-to-day hospitality operations into a high-level strategic role.
This is an in-office role based in New York City , with frequent travel required.
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