Part-Time Evenings Crisis Specialist

Under the assigned supervisor, the Evening Crisis Specialist I provides community-based response, crisis intervention, crisis stabilization, and case management to children and adults within agencies policies and program guidelines.

The Evening Crisis Specialist I works to alleviate or stabilize mental health and behavioral health symptoms of referred clients. The Evening Crisis Specialist I utilizes assessment tools to determine immediate level of care needs for referred clients, specifically including determination of psychiatric hospitalization or safe deflection. Position provides linkages to resources that will help client alleviate current and future client crises. Crisis response services are provided to both adults and youth in the community.

$5,000 Sign On Bonus Available to candidates with a Bachelor's Degree!

$6,000 Sign On Bonus available to candidates with a Master's Degree!

Qualifications

Education

• BSW or BS/BA degree preferred in human service-related field or
• High School Diploma and 5 years experience working in Medicaid reimbursable mental health services required

Experience

• 1-3 or more years related experience in child welfare, mental health, or crisis services preferred

Job Duties Include:

• Provides on location evening and weekend crisis intervention assessment and stabilization services, hours starting at 5pm-8am Monday through Friday and Saturday 8am through Monday 8am. Shifts are expected to be 8 hours, as determined by supervisor and staff availability. Crisis work may require work hours to extend before or after shift times and staff are required to complete crisis until coverage from the next shift is available.
• Some coverage of nights, weekends, and holidays if schedule or staffing requires additional support.
• This position is part time with expectation of 25 – 30 hours a week.
• Completes Crisis/Safety Assessment with an ETA of  60 minutes for CCRP 90 minutes for in person response for other crisis programs.
• Crisis response is required to be at the site of the client/crisis event. This includes homes, schools, emergency departments, public locations, office, etc.
• With supervisory or Director approval, there are instances in which a mobile crisis response event may require tele-assessment services or phone support. 
• Position requires partnerships in the community working with local law enforcement, hospitals, emergency rooms, schools, and community providers.
• Utilizes assessment tools to determine immediate level of care and service array needs for referred clients, which can specifically include determination of psychiatric hospitalization or safe deflection.
• Facilitates linkage to psychiatric hospital, when determined as a need, and facilitates linkage to transportation services to the psychiatric hospital.
• Completes a Safety Plan or Crisis Prevention Plan at all Mobile Crisis Response events with client/guardian and collateral involvement and under the guidance of a QMHP and LPHA.
• Provides in-home/on location crisis services to identify service needs, assess child and family safety, develops safety plans, and provide services to meet family and child
• Provides resource information to clients and guardians, to assist in the crisis management. Provides training and education to caretakers during crisis stabilization.
• Implements services under the guidelines of practice framework, ARC (Attachment, Self-Regulation, and Competency).
• Provides mental health/crisis stabilization and specific services according to expectations and requirements of funding source (Medicaid, Managed Care Organizations). 
• Completes all required paperwork within established/required timelines and documentation expectations, including meeting Medicaid compliance requirements.
• Will obtain and annually re-certify for IMCAT assessment tool and complete all required annual Managed Care Organization, HFS, One Hope United and recommended trainings/certifications. 
• The position may include providing transportation for clients within program guidelines.  
• Serves as a central point of communication for service components during crisis response events.
• Represents the agency at court hearings, as necessary. 
• Maintains comprehensive client files.
• Completes all OHU employee administrative duties within required timelines, including but not limited to Timekeeping, Concur expense reports, annual Relias trainings, HR personnel file document updates, etc.
• Performs other related duties as assigned.
• This list of essential functions is not intended to be exhaustive. One Hope United reserves the right to revise this job description as needed to comply with actual job requirements.

Required Skills

1. Proficient computer skills in a Microsoft Suite environment and adaptive skills to expand software application skills, as
2. Highly organized, yet flexible, and can manage multiple priorities/projects well; ability to manage tight
3. Ability to function well in a team
4. Ability to demonstrate project management, analytical, and presentation
5. Resourceful in researching issues and developing solutions with minimal
6. Excellent interpersonal and effective communications skills (verbal, written, active listening).
7. Demonstrated ability to build professional
8. Demonstrated problem-solving techniques.
9. Ability to exercise discretion and ensure

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if need; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier.

The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee will drive an automobile, and at times transport clients per program guidelines. Occasionally, travel is outside the local area and overnight.

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
• Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
• Agency paid life up to $50K based on salary
• Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Agency paid long term after 1 year of employment
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

• 800 talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

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