What are the responsibilities and job description for the Service Dispatcher and Call Center Specialist position at One Hour Heating & Air Conditioning of Charlotte, NC?
Benefits : 401(k) matching
Dental insurance
Health insurance
Training & development
Vision insurance
One Hour Heating and Air Conditioning is searching for an upbeat, positive, and engaging person who enjoys working in a call center atmosphere and has experience dispatching technicians in a service-related industry. This position serves a dual role and will require candidates who have a certain amount of flexibility with their schedule and the ability to move between roles when needed. Some experience in a service dispatching capacity is required.
- COMMISSION, BONUSES AND OTHER INCENTIVES WILL BOOST YOUR HOURLY PAY!
- FULL TIME SCHEDULE
- YEAR ROUND, STEADY WORK
- FAMILY-OWNED COMPANY, YOUR’RE NOT JUST A NUMBER HERE!
- ABSOLUTE ROOM FOR GROWTH (WE HIRE FROM WITHIN!)
You are the very first point of contact with our customers as well as our technicians and provide an experience that will leave a lasting impression. Individuals with exceptional communication, reasoning, and listening qualities are only those that we will consider.
All One Hour Staff Members enjoy benefits that include :
Training and continuous growth support
Medical / Dental / Vision / Critical Illness and Accident plans
Short and long term disability
401k with Company Match
Paid vacation and holiday time
Referral bonus program
Discount on all services
Enthusiasm, confidence, and a willingness to serve is what you should posses and are inherent qualities that will make you successful. You will make a competitive base salary plus enjoy uncapped incentive pay and bonuses. In-house training is provided and support and guidance is never ending.
Call Center Specialists and Dispatchers are also responsible for :
Those qualified should :
All Call Center Specialists are expected to to pass a pre-employment drug screen, as well as undergo a thorough background check.
Find out why we are one of the most sought after HVAC Service Firms in the area. You will be glad that you did!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
