What are the responsibilities and job description for the Service Coordinator / dispatch position at One Hour Heating & Air Conditioning?
Responsive recruiter
We need a Service Coordinator to help us run the field operations of our residential focused HVAC company, One Hour Heating and Air. Somebody that can handle the administrative aspect of a service a call soup to nuts, that is, answer the customers call thru posting the payment and everything in between. Your management of the company's calendar ensures we keep our punctual promise to the customer. It's a big job but you will get plenty of support and a great bunch of plumbers to work with.
Job Duties
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
We need a Service Coordinator to help us run the field operations of our residential focused HVAC company, One Hour Heating and Air. Somebody that can handle the administrative aspect of a service a call soup to nuts, that is, answer the customers call thru posting the payment and everything in between. Your management of the company's calendar ensures we keep our punctual promise to the customer. It's a big job but you will get plenty of support and a great bunch of plumbers to work with.
Job Duties
- Support the customer my taking their call and accurately imputing their relevant information related to their specific situation.
- Support the Service Technician
- Manage the company calendar to ensure the commitments made from the field are followed thru with
- Back-office accounting including but not limited to:
- Purchase Order / Vendor Statement Reconciliation
- Invoicing, Statements and Accounts Receivable
- Other housekeeping Items
- Results from the pre-interview assessment show a high likelihood of success in the job.
- High School Diploma, prefer some technical college experience.
- Proficient in Microsoft Word and Excel
- Bookkeeping experience a plus
- Ability to work overtime as needed including one weekend every 4-6 weeks
- 100% paid medical for employee
- 401K with 100% match up to 4% of salary
- 10 days PTO to start, 15 after 5 years
- 6 Paid Holidays
- Access to Dental, Vision and Disability insurance
- Amical professional workplace.
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
- Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
- Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
Salary : $45,000
