What are the responsibilities and job description for the Clinical Support Specialist position at One Medical?
The Role
We're seeking an experienced Practice Coordinator to join our dynamic team. As a Practice Coordinator, you'll be responsible for ensuring the day-to-day operation of our practice, providing exceptional customer service, and supporting our practice members in delivering high-quality patient care.
- Develop and implement process improvements to enhance the patient experience and improve practice efficiency.
- Collaborate with practice members to identify and address opportunities for growth and development.
- Provide training and coaching to new staff members, promoting a culture of excellence and continuous learning.
- Participate in practice-wide initiatives to drive quality improvement and patient satisfaction.
- Assist with special projects and events, such as patient appreciation days and community outreach activities.
- Partner with our Operations Manager to develop and implement business strategies, ensuring alignment with organizational goals.
- Maintain accurate records and reports, ensuring timely submission to relevant stakeholders.
- Respond to patient inquiries and concerns, resolving issues promptly and professionally.
- Stay up-to-date on industry trends and best practices, applying knowledge to enhance patient care and practice operations.
