What are the responsibilities and job description for the Medical Office Operations Manager position at One Medical?
About Us
At One Medical, we're transforming the healthcare experience by making quality care more accessible and enjoyable. Our mission is to improve the lives of our patients, providers, and employers through seamless in-office and virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns.
We're a team of dedicated professionals who are passionate about delivering exceptional patient-centered experiences. As a Practice Coordinator at One Medical, you'll be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly.
The Opportunity
- Serve as the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients.
- Champion best practices with our patients and team members to ensure the practice runs smoothly.
- Motivate and support your teammates to ensure consistent high performance of the practice.
What You'll Need
- At least 1 year of experience in a supervisory or lead role in high-touch customer service or patient-facing healthcare.
- An active Medical Assistant certification from a recognized certifying body.
- Proven ability to foster strong, collaborative team dynamics that ensure a supportive and engaged team culture.
