What are the responsibilities and job description for the Patient Experience Ambassador position at One Medical?
About Us
One Medical is a pioneering healthcare organization dedicated to redefining the patient experience. We're driven by a passion to deliver exceptional care that's tailored to each individual's unique needs.
Our comprehensive suite of services includes on-site labs, 24/7 virtual care, and personalized programs for preventive care, chronic condition management, and mental wellness.
As a Medical Assistant/Medical Receptionist at one of our offices focused on our Senior Health member population (age 65 ), you'll be part of a dynamic team that's shaping the future of healthcare.
The Opportunity
- You'll provide top-notch patient care, ensuring a seamless and comfortable experience for each individual who walks through our doors.
- Through your exceptional communication skills and empathetic approach, you'll build trust with our patients and create a sense of community within our practice.
- Collaborating with our Practice Coordinators, Operations Managers, and providers, you'll help drive our mission forward and make a meaningful difference in the lives of those we serve.
Key Responsibilities
- Provide venipuncture and other clinical support services to our patients.
- Contribute to team development through active participation in rounding, team huddles, and problem-solving activities.
- Maintain accurate records and ensure compliance with regulatory requirements.
- Develop and implement strategies to improve patient satisfaction and outcomes.
