Operations Specialist

We are seeking a dedicated individual to join our team in accurately fulfilling background check orders promptly while delivering exceptional service at every turn. If you thrive in a dynamic environment where attention to detail and effective communication are valued, we invite you to explore this opportunity further.

Key Responsibilities:

• Seamlessly execute daily Operations Specialist tasks with precision.
• Skillfully analyze and organize data to ensure accuracy and efficiency.
• Extend a warm and helpful hand to callers, ensuring messages are relayed promptly or directing them to the appropriate team member.
• Maintain a clean and orderly workspace while adhering to confidentiality protocols.
• Embrace visitors with a friendly demeanor, adhering to our visitor protocol.
• Stay abreast of evolving policies and procedures to uphold operational excellence.
• Punctuality and consistent attendance are vital for success in our team-oriented environment.

Competencies:

• Possess comprehensive knowledge in our area of services.
• Exhibit unwavering attention to detail in all tasks.
• Know when to escalate inquiries or concerns to higher levels of leadership.
• Communicate effectively both in person and electronically.
• Demonstrate adept problem-solving skills to navigate uncharted territories.
• Proficient in Microsoft Office Suite and internet applications, with a keen aptitude for learning.
• Strong typing abilities and proficiency with standard office equipment.
• Comfortable working independently or collaboratively within a team.
• Skilled at gathering pertinent information to fulfill assignments.
• Maintain a professional and confidential demeanor at all times.

Qualifications:

• Bachelor's degree preferred.
• Proven experience in operations management or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other relevant software applications.

One Source The Background Check Company is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $15 - $17