Sales Coordinator

POSITION: Sales Coordinator
DEPARTMENT: Sales
REPORTS TO: Director, Sales
FLSA STATUS: Non-Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE
The Sales Coordinator is primarily responsible for assisting a wide range of support duties related to the daily sales needs within the Group and FIT departments. This person will effectively support the sales team with daily administrative tasks and assigned operational duties and will work closely with other internal departments at the venue. The Sales Coordinator should be professional, self-motivated, and positive.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Support logistics for all groups and FITs which will include proper documentation and communicating logistics to other departments
• Assist in maintaining and organizing various marketing, ticketing and CRM systems to monitor clients, ticket data, invoicing, and sales campaigns
• Help the sales team with inbound and outbound prospecting efforts
• Attend various internal meetings to support sales efforts within the department
• Liaise with appropriate departments and operations personnel about tours, site visits, and group arrivals
• Update and organize collateral such as photos, flyers, and videos for the sales team
• Support the creation of marketing materials for FIT/groups in partnership with the marketing team
• Assist sales team with preparation for conferences, site visits and other client meetings/hosted client events.
• Conduct various comparison audits for pricing and marketing to help maintain price and brand integrity on various websites.
• Provide reporting support to department for weekly meetings
• Work in tandem with team to develop new sales programs and initiatives
• Must be available to work special events as scheduled
• Provide excellent customer service
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

• n/a

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Associate’s or Bachelor’s degree from an accredited college or university preferred
• 1–3 years of experience in sales support, coordination, or a customer service role (hospitality, events, or attractions preferred)
• Proficiency in Microsoft Office Suite and CRM software (Salesforce, HubSpot, or similar)
• Comfortable working occasional weekends or holidays depending on event needs

SKILLS AND ABILITIES

• Ability to work nights, weekends, and holidays may be required
• Excellent interpersonal, verbal, and written communication skills
• Bilingual in Spanish is a plus
• Computer proficient in Microsoft Word, Excel, and PowerPoint required
• Adobe Acrobat, Illustrator and Photoshop is a plus
• Able to work well within a team environment, offering assistance and support to team members whenever necessary.
• Strong organizational, writing and communication skills
• Detail oriented, organized and self-motivated
• Excellent customer service skills, display a genuine desire to help people
• Professional image and demeanor
• Strong organizational and communication skills, both written and verbal
• Excellent copywriting and proofreading skills
• Ability to take direction to suit department needs
• Ability to work well in a fast paced, team-oriented environment

COMPENSATION

$27.50/hour and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

WORKING CONDITIONS

Location: On Site (One World Observatory / New York City)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Education

• Bachelors or better in Other

Skills

• Communication
• Team Work
• Customer Service

• Microsoft Office(Excel, PPT, Word, Outlook)

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well