Demo

Senior Salesforce Administrator - Financial Services Cloud (Remote)

OneDigital
Atlanta, GA Remote Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity :

Summary :

We are looking for a dynamic, driven, team player to help us design and develop our Salesforce instance in the Financial Services Cloud. Our Salesforce team is agile and highly collaborative. As our business grows, the processes become more complex and require someone who is willing to think outside the box to meet the demands of our users. Our everyday operations will have you meeting with users and teammates to determine the best course of action to meet complex business process needs by building intuitive and user-friendly interfaces. We all jump in to get the job done and will expect the same from this role.

Location :

  • We are now open to remote candidates, outside of Atlanta, GA.
  • This is a hybrid position located in Atlanta, GA. This role requires you to be in to be in office Tuesday, Wednesday, and Thursday each week from 8 AM Eastern to 5 PM Eastern, IF you are located within a 30 mile radius of
  • We appreciate your interest in OneDigital, however pleasedo not apply if you do not have Financial Services Cloud.
  • Thank you for your understanding and interest in OneDigital.

KEY RESPONSIBILITIES AND DUTIES

  • Financial Services Cloud is a must have. We are not able to consider applicants without this, at this time.
  • Be a subject matter expert in Financial Services Cloud. Additionally, Sales Cloud, Service Cloud, and Experience Cloud are a plus.
  • Develop and maintain Salesforce.com applications
  • Design and implement solutions using the Salesforce platform, including custom objects, fields, flows, and reports.
  • Customize database : Create new fields, complex flows, dynamic lightning pages, and complex formulas
  • Manage and monitor data integrity and security.
  • Provide training and support to end users on the Salesforce platform and tool suite best practices, enhancements, and apps.
  • Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements.
  • Gather and analyze business requirements for system changes and enhancements
  • Work on project teams to develop more robust and comprehensive Salesforce solutions.
  • Work as part of a project team to coordinate tool suite technology development and determine project scope and limitations
  • Follow SAFe Agile practices and maintain project information in system of record.
  • Complete project and programming work on other software and / or systems as assigned.
  • Test programs or databases, correct errors and make necessary modifications.
  • Collaborate with third-party consultants to develop and test future product enhancements.
  • Collaborate with stakeholders to understand business processes and identify opportunities for improvement.
  • Collaborate with IT team members to ensure data integrity and system stability.
  • Analyze and troubleshoot system issues and provide recommendations for improvement.
  • Create and maintain documentation for system processes and procedures.
  • Regularly meet established deadlines and SLA's and proactively communicate blockers.
  • Take initiative to ensure work items are followed through to completion
  • Mentor junior team members
  • Qualifications, Skills, and Requirements :

  • Experience with using unit testing, deploying change sets from Salesforce sandbox environments
  • Familiar with common software development practices and methodologies
  • Strong project management and organizational skills
  • Computer skills in Microsoft Suite and SalesForce. Significant knowledge of Excel required (i.e., data tables, pivot tables and formulas).
  • Writes, speaks, and presents clearly and succinctly across a variety of communication settings and adjusts communication style to audience
  • Excellent customer service skills
  • Excellent interpersonal communication skills, including heavy telephone and email communication
  • Consistently takes initiative and displays a high sense of urgency and ownership
  • Excellent organizational skills; ability to prioritize multiple tasks with superior attention to detail
  • Judgment and problem-solving skills based on advanced or technical concepts
  • Ability to develop and implement policies and procedures tailored to the business unit
  • Demonstrate initiative to address issues outside standards.
  • Systems, products and process analysis, implementation and evaluation.
  • Education, Training and Experience :

  • Some college required; Bachelor's Degree preferred
  • 4 years Salesforce.com platform administration experience is required
  • Salesforce certifications are a plus
  • Financial Service Cloud experience, required
  • Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and / or annual bonus based on your individual performance and / or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

    To learn more, visit : www.onedigital.com / careers

    OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

    OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their : veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.

    Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant :

    City and County of San Francsico

    City of Los Angeles

    County of Los Angeles

    Employment decisions shall comply with all other applicable federal, state and city / county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

    In short, we believe in hiring the most qualified applicant for the position, regardless of background.

    If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

    Thank you for your interest in joining the OneDigital team!

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