Demo

Manager of Digital Infrastructure

Oneida Nation
Oneida, WI Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Open To All Applicants

Salary is Negotiable

After successful completion of the probationary period, employee will receive off probation wage increase.

Summary :

This position is responsible for planning, organizing, and managing the Digital Infrastructure staff and overall operations to ensure the stable operation of the organization's technology infrastructure. The role includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems. This position will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.

Responsibilities :

  • Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements
  • Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management
  • Participate in the development of Information Technology (IT) strategies in collaboration with the DTS leadership team
  • Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts
  • Establish service level agreements with business units
  • Prepare Request for Proposal (RFP's), bid proposals, contracts, scope of work reports, grant proposals, and other documentation for infrastructure projects and associated efforts
  • Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services
  • Assist with the planning and deployment of infrastructure security measures
  • Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, telecommunications, and so on
  • Conduct feasibility studies for various upgrade projects, improvements, and other conversions
  • Define hardware and software standards in conjunction with owners and stakeholders
  • Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure
  • Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure
  • Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality / user base
  • Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities
  • Practice IT asset management, including maintenance of component inventory and related documentation
  • Supervise, assign duties to, and coordinate the activities of staff to include evaluations, scheduling, disciplinary actions, hiring, training, orientation, approving KRONOS, and employee motivation
  • Maintain strict departmental security, confidentiality, and quality to meet professional standards of the department and integrity of tenant cases

Skills : Essential :

  • Obtain additional education and training
  • Inform and communicate verbally and in writing in diverse and challenging situations with the ability to process information effectively, identify and define problems and make objective decisions
  • Ability to establish and maintain good working relationships with the individuals of varying social and cultural backgrounds
  • Attention to detail
  • Strong understanding of project principles.
  • Analytical and problem solving
  • Ability to provide excellent internal and external customer service
  • Ability to effectively prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
  • Ability to consistently demonstrate sound and logical judgements
  • Ability to work as a team member and foster a positive working environment
  • Strong interpersonal skills and the ability to collaborate effectively with students, parents, educators, and other professionals
  • Ability to learn and understand the organization's goals and objectives
  • Leadership and personnel management skills
  • Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, and so on
  • Able to conduct research into issues and products as required and recommend solutions
  • Ability to present ideas in a user-friendly language for both technical and non-technical users
  • Highly self-motivated and directed
  • Education Requirement - Or A Closely Related Field :

    Education with Equivalent Qualifications :

    Essential :

  • Bachelor's Degree in Technology
  • A Combination of Experience and Education May Be Considered
  • Nonessential :

  • Master's Degree in Technology
  • Credentials : Nonessential :

  • Network
  • Server
  • Telecommunications
  • Cloud Infrastructure
  • Virtualization
  • Cloud and Project Management
  • Working conditions : Essential :

  • Walk frequently
  • Sit frequently
  • Stand occasionally
  • Travel may be required
  • Work evening hours
  • Work weekend hours
  • Office setting
  • Moderate noise level
  • Telecommuting capability
  • Work flexible hours
  • Evening and weekend work may be required
  • Experience : Essential :

  • Support of enterprise level network servers
  • Supervisory and / or lead work
  • Working in a team-oriented, collaborative environment
  • Nonessential :

  • Support of an enterprise level technology infrastructure
  • Other information :

    EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.

    Continuation of this position is contingent upon funding allocations.

    Must maintain strict security, confidentiality, and quality to meet professional standards of the department.

    Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.

    Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation / State Compact and / or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and / or Gaming license as a condition of employment.

    Must be willing and able to obtain additional related education and training.

    Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.

    A Tuberculosis (TB) Screening and / or a 2 step TB Skin Test is required within thirty (30) days of employment.

    Must provide a copy of diploma / degree, license, or certification upon employment.

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