What are the responsibilities and job description for the Import Supervisor position at ONEPOWER Consulting?
Job Description
Job Description
Import Supervisor
Atlanta, GA
Salary : DOE
Position Summary :
The Import Supervisor is responsible for overseeing the work of Entry Writers. The Supervisor ensures that shipments are custom cleared and transported to destinations according to customers' requirements
Essential Duties and Responsibilities :
- Supervise the functions of Entry Writers : prioritizing work, determining schedules, assigning daily tasks, establishing or adjusting work procedures to meet changing demands, ensuring optimum efficiency of all Entry Writing activities
- Supervise and assist in daily import activities including auditing files for accurate documentation (customs, operation and accounting), ensuring timely and accurate payment of duty payment(s).
- Reports customer complaints and escalated shipping problems (i.e., delayed, missing, or damaged freight; strikes; embargoes, etc.) to management and participates in problem resolution planning.
- Executes plans directed by management in resolving complaints, timeliness of work completion, and re-prioritizing of work flow in critical situations. Provides up-to-date freight status and arranges special trucking for specific "hot" freight.
- Oversees billing processes, coordinates collections and resolves major billing problems;
- Reviews and updates customer profiles, reviews and updates rate structures, supports the sales department with customer information, rates etc.
Supervisory Responsibilities
Education and Experience :
High School diploma or GED plus three to five years of relevant experience in Customs Brokerage business. 1 year of previous supervisory experience is preferred.
Essential Job Functions
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
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ONEPOWER Consulting LLC is an Atlanta-based executive search firm. Our consultation services are informed by years of accumulated recruiting experience and knowledge across a variety of fields and industries. Our expertise is in working with professionals of a niche field or with specialized experience, as well as those who are Japanese-English bilingual. While our current client base consists mostly of foreign-invested manufacturing companies, ONEPOWER is working hard to expand and diversify its existing network. With our head office in Duluth, Georgia, ONEPOWER strives to introduce the best talent to excellent companies nationwide.
