Program Administrative Assistant

Job Description

Job Description

POSITION TITLE :

Administrative Assistant

JOB CODE : AA107

PROGRAM : ARTS III

REPORTS TO : Program Director

SUPERVISES : N / A

JOB SUMMARY :

The Program Assistant facilitates the efficient operation of the department by performing a variety of clerical and administrative tasks.

RESPONSIBILITIES :

• Answers and transfers phone calls, screening when necessary.
• Welcomes and directs visitors and clients.
• Maintains electronic filing systems as assigned.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Coordinates and schedules meetings, and appointments for managers or supervisors.
• Distributes client mail.
• Maintains office supplies and coordinates maintenance of office equipment.
• Check’s in clients upon arrival for outpatient services and ensures timely reporting of attendance.
• Monitors electronic medical record support tickets in collaboration with the electronic medical record super admin.
• Maintains electronic medical record system user profiles in collaboration with the electronic medical record super admin.
• Participates in the implementation of small projects in collaboration with the project team lead.
• Performs other related duties as assigned.

REQUIRED SKILLS / ABILITIES

EDUCATION AND EXPERIENCE :

PHYSICAL DEMANDS : The physical demands described within this description are representative of those that may be necessary by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, feel objects, tools and controls; talk and hear; taste and smell. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and get up and down off the floor.

The employee must regularly lift and / or move up to 20 pounds occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly in the office type setting with varying degrees of background noise, usually less than moderate. Lighting and ventilation are available as found in an office environment or normal home setting.