What are the responsibilities and job description for the Client Support & Account Representative position at OneTouch Direct?
We are seeking a dynamic and results-driven B2B Account Management Representative to join our team. The ideal candidate will be responsible for managing existing client relationships, driving, and ensuring customer satisfaction. This role requires a blend of sales acumen and strong communication skills to effectively engage with clients and identify their needs.
The Account Manager Representative will play a crucial role in fostering long-term partnerships and contributing to the overall growth of the company.
Responsibilities
WHAT YOU'LL EXPERIENCE:
The Account Manager Representative will play a crucial role in fostering long-term partnerships and contributing to the overall growth of the company.
Responsibilities
- Approach prospective clients through warm calls with business customers
- Present new or additional products and services to existing customers
- Respond to customer queries and complaints to find solutions and defuse tension
- Consistently achieving monthly or quarterly targets
- Entrepreneur's spirit
- Experience in customer service is a plus
- Strong communication and negotiation skills
- Excellent organizational and multitasking ability
- Assertiveness and confidence
- Goal-driven with ability to work under pressure
- Good problem-solving skills
- High school diploma: BSc/BA in business is a plus
WHAT YOU'LL EXPERIENCE:
- Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
- GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
- 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
- Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits: Health Care Plan (Medical, Dental & Vision)
- Growth: Opportunity for professional advancement as we grow!
- Culture: Diverse, welcoming culture with Employee Resource Groups
- Referrals: Refer a friend and earn up to $2,000 per person!